bristowsutor.co.uk

1.2
1.2 Based on 21 reviews

Bristow & Sutor is a leading provider of debt resolution services for local authority and public sector clients. We have a proven track record in delivering outstanding service and driving excellent results, in an efficient and ethical way. We are prou...

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Average Rating

1.2

/
5

21 Reviews

5 Star
7%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
93%

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Review Time

Corey Patterson
Unacceptable Service

Your service is unacceptable, leaving me feeling anxious and intimidated. The financial amounts seem fabricated, and I have received no responses to my complaints. Communication channels are ineffective, and I feel completely disregarded in this situation.

1
Date of experience: Nov 24, 2025
Charlotte A.
Serious Legal Failures

My encounter with this enforcement company was a significant violation of legal protocols. I received no prior notice before my vehicle was clamped, and the enforcement actions taken were completely unjustified. I have made multiple requests for proof of service, but none has been provided. This experience has caused considerable distress.

1
Date of experience: Nov 22, 2025
Stacy
Disgraceful Service

The service I received was appalling. The representative was rude and unhelpful, especially when I inquired about recording the call. I chose a contact method that suited my needs, but was met with hostility and no follow-up. I am now escalating my complaint due to this unacceptable behavior.

1
Date of experience: Nov 20, 2025
NoTurningBack64
Confusing and Frustrating Experience

After paying a charge, I received a fine for non-payment. Despite contacting the relevant authorities and providing proof of payment, they insisted I had overpaid a fraudulent company. My evidence was ignored, and I was left with escalating fines and unhelpful responses from their representatives.

1
Date of experience: Nov 20, 2025
corydo15
Positive Experience Amidst Negativity

My five-star review reflects the excellent assistance I received from a particular representative after several negative interactions. She was understanding and reasonable, which has restored my faith in the service.

5
Date of experience: Nov 19, 2025
Grant Butler
Unjust Pressure Tactics

This company employs threatening tactics to pressure individuals into payments they are already making. Despite my consistent payments over the years, they continue to escalate demands, causing undue stress and anxiety during an already challenging time.

1
Date of experience: Nov 18, 2025
Ariana Taylor
Lack of Compassion

During a family crisis, I reached out for support but was met with demands for payments I cannot afford. The offered payment plan is unrealistic given my financial situation, and there is no understanding of the difficulties I am facing.

1
Date of experience: Nov 17, 2025
barbar260676
Terrible Company

This company is incredibly frustrating to deal with. Despite having a debt relief order, they continue to harass me with unhelpful responses. My attempts to communicate have been met with rudeness and abrupt disconnection.

1
Date of experience: Nov 12, 2025
Chris Perry
Utterly appalling.

Utterly appalling. No empathy or understanding. I'm now on a payment plan that isn't even close to being affordable.

1
Date of experience: Nov 10, 2025
David Hutchings
Rude customer service.....

Rude customer service...... don't work with you..... I am on benefits and they have taken all my money and left with nothing.......as I probably didn't have any items they wanted, when they sent bailiffs to remove goods. I said take what you want but like they said they can take everything and I will still owe more than what the debt was...... but they work on behalf of a fraudulent company.......who stated they will not pass my information to a third party....... now me and my children have to go without but this company has what they want. absolutely disgusting no compassion for a single dad with children.. probably because I am a male. Licenced bullies.......I can't wait for your time to come

1
Date of experience: Nov 09, 2025

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Business Details

  • Bristow & Sutor is a leading provider of debt resolution services for local authority and public sector clients. We have a proven track record in delivering outstanding service and driving excellent results, in an efficient and ethical way.

    We are proud members of the Institute of Revenues, Rating and Valuation, (IRRV), British Parking Association (BPA) and Civil Enforcement Association (CIVEA).See more

  • language https://bristowsutor.co.uk

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