Review Time
DO NOT PURCHASE FROM THIS COMPANY! I received my 'wool' jacket, and it was a joke. They didn't finish sewing the belt loops, and it feels like thin felt wrapped around me. The jacket is unusable, and I'm out of money. I've emailed them twice with no response. They are clearly scamming people.
I seem to have the same issue. I placed an order a month ago and purchased shipping protection. I received an email with tracking, but the package hasn't moved. I've reached out several times for updates with no response. I will have to contact my bank to get my money back. This is unacceptable.
Terrible experience! I ordered shoes in October and still haven't received them as of December 18th. I have contacted the company multiple times, and they keep assuring me my product is on the way. I've requested a refund several times, but my requests have been ignored, and I'm only given a tracking number that states it is 'in transit.' This company is a complete scam; I can't even review the actual item, only the awful customer service.
Beware of the scams. I ordered a size 9.5 sandals from this company and they sent a size 7 at best. The sandals did not have a size on them anywhere. It's like they just randomly pick a pair of shoes and mail the wrong size out to the customer and then charge them to return them or offer a 30% refund. What a scam!Be careful when ordering clothing or shoes from this company. They will not get my business again.
I bought two pairs of shoes from this company after reading some good reviews. However, both leave much to be desired. One pair of shoes cuts into my feet with the grommets because they weren’t finished properly so they can’t be worn - the other pair after wearing once seem to be coming apart at the seams. It’s worse than the stuff I’ve bought from SHEIN which says a lot. Not impressed for the $$$ spent. I could have bought 4 pairs of shoes for what I spent on 2 and shipping elsewhere and had better products.
Bought a jacket that was advertised as 'XL', received a jacket that was '3xl' which indicates that it comes from China. a Chinese 3xl is smaller than an American XL, so I received a product that was different than what I ordered. I have experienced this exact problem in the past with different companies. I researched this problem, "A Chinese 3XL is roughly an American Large." I want to exchange this for a larger size and the company suggests reordering the larger size before mailing the incorrectly sized product back to them, so now they have my money - two times the cost of the product and I would have NO product.The company should well know how relative sizing is from American to Chinese. I consider this deceptive marketing and am not going to abide by their exchange policy. So I've paid almost $100.00 dollars US for a jacket that is too small.I believe this company to be fraudulent and would advise against doing business with them. Although they have some decent reviews which may be suspicious based on my experience. Respectfully
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