brooklynridge.com

2.1
2.1 Based on 22 reviews

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Average Rating

2.1

/
5

22 Reviews

5 Star
8%
4 Star
13%
3 Star
13%
2 Star
4%
1 Star
63%

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robinzoo200581
Do Not Purchase

DO NOT PURCHASE FROM THIS COMPANY! I received my 'wool' jacket, and it was a joke. They didn't finish sewing the belt loops, and it feels like thin felt wrapped around me. The jacket is unusable, and I'm out of money. I've emailed them twice with no response. They are clearly scamming people.

1
Date of experience: Oct 27, 2025
Walker Morris
Similar Issues

I seem to have the same issue. I placed an order a month ago and purchased shipping protection. I received an email with tracking, but the package hasn't moved. I've reached out several times for updates with no response. I will have to contact my bank to get my money back. This is unacceptable.

1
Date of experience: Oct 27, 2025
Eudora Johnson
Terrible Experience

Terrible experience! I ordered shoes in October and still haven't received them as of December 18th. I have contacted the company multiple times, and they keep assuring me my product is on the way. I've requested a refund several times, but my requests have been ignored, and I'm only given a tracking number that states it is 'in transit.' This company is a complete scam; I can't even review the actual item, only the awful customer service.

1
Date of experience: Oct 27, 2025
Ronnie Fisher
Scam - Avoid

I ordered over $600 worth of clothes and shoes weeks ago and have heard nothing since. I contacted customer support with no response even after 48 hours. Now I have to file fraud and attempt to take legal action. Do not buy from them.

1
Date of experience: Oct 08, 2025
Michael Goff
Veryyyyyy bad place to Oder from I…

Veryyyyyy bad place to Oder from I ordered pair nice shoes got my confirmation # and nothing got delivered I reached out and got no response!!! I recommend never order from this company!!!!!

1
Date of experience: Oct 01, 2025
Stephanie Andrews
Overpriced temu

They are selling the same shoes you can find on Aliexpress and Temu for a much higher price. Even the sale price is higher than the price of the shoes on other parts of the internet. Try reverse image search and you'll see that its a scam.

1
Date of experience: Sep 26, 2025
David Brown
Sometimes simplicity is the best…

Sometimes simplicity is the best design, and this product proves it. Elegant and understated.

5
Date of experience: Sep 21, 2025
Cinda
Beware of the scams

Beware of the scams. I ordered a size 9.5 sandals from this company and they sent a size 7 at best. The sandals did not have a size on them anywhere. It's like they just randomly pick a pair of shoes and mail the wrong size out to the customer and then charge them to return them or offer a 30% refund. What a scam!Be careful when ordering clothing or shoes from this company. They will not get my business again.

1
Date of experience: Sep 21, 2025
Angelique MacLeod
Buy anywhere BUT here for Shoes

I bought two pairs of shoes from this company after reading some good reviews. However, both leave much to be desired. One pair of shoes cuts into my feet with the grommets because they weren’t finished properly so they can’t be worn - the other pair after wearing once seem to be coming apart at the seams. It’s worse than the stuff I’ve bought from SHEIN which says a lot. Not impressed for the $$$ spent. I could have bought 4 pairs of shoes for what I spent on 2 and shipping elsewhere and had better products.

2
Date of experience: Sep 15, 2025
Mark Reynolds
Received a different sized product than what was advertised

Bought a jacket that was advertised as 'XL', received a jacket that was '3xl' which indicates that it comes from China. a Chinese 3xl is smaller than an American XL, so I received a product that was different than what I ordered. I have experienced this exact problem in the past with different companies. I researched this problem, "A Chinese 3XL is roughly an American Large." I want to exchange this for a larger size and the company suggests reordering the larger size before mailing the incorrectly sized product back to them, so now they have my money - two times the cost of the product and I would have NO product.The company should well know how relative sizing is from American to Chinese. I consider this deceptive marketing and am not going to abide by their exchange policy. So I've paid almost $100.00 dollars US for a jacket that is too small.I believe this company to be fraudulent and would advise against doing business with them. Although they have some decent reviews which may be suspicious based on my experience. Respectfully

1
Date of experience: Sep 13, 2025

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