Review Time
Absolutely horrible 1st time experience, shipping is very pricey here, my order arrived without the most valuable item I needed in order to launch my brand.
I got the run around and then they responded by telling me they will ship the missing item, days later they said they weighed the box and it weighed correctly.
Next, they asked what kind of tape was on the box and to send pictures.
Apparently, box was opened resealed with clear tape not theirs.
Now the rep said we have to file a claim in order to send you your almost $50 bottle.
This is horrible customer service, I will never order from this company again.
I have asked the same customer service representative for a return label so I can return the items I did receive and she responds with we’re waiting for an approval so we can ship your missing items.
I am new to candle making and have been searching high and low for good quality scents/fragrances for my candles. I used two other distributors before finding Bulk Apothecary. I scrolled through the fragrances and was pleased to see quite a wide variety of scents that appeal to me. I ordered several scents and once they were delivered I was quite pleased with how each of the scents smelled. I have made a few candles using theses scents but I have not burned them to gauge the scent throw. For now I am very happy with my purchase. The website is easy to maneuver, the shipping was quick, all around great experience.
I frequently order from the company for various supplies essential to my business, and I’ve never encountered any issues. The customer service is excellent, and the products I receive are always of high quality! While shipping costs are a bit elevated, the value is definitely worth it!
I was thrilled to discover NARCISSIST for making my own laundry soap. I found a cheaper option but hoped this would offer a longer-lasting fragrance with B.A. Unfortunately, I was mistaken. It turned out to be too fruity and lacking in spice. I'm really let down 😔.
Although I haven't actually placed an order yet, I wanted to share my thoughts on the products offered. The items seem incredibly helpful, and the links and resources available on the site are outstanding! I definitely plan to return for my shopping needs. Thank you!
I purchased tea tree, lavender, and orange essential oils and I'm thrilled with them. The price from the company was significantly lower than other well-known brands, and I believe the quality is equally impressive! I intend to buy many more essential oils from this provider.
Once again, the team did a remarkable job on my labels. I created four new labels effortlessly thanks to the excellent collaboration between the graphics team and my staff. The advice and help we received were invaluable. I'm so thankful I found this seller! Thanks to everyone involved!
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