Review Time
Bullionstar again increased their fees in the BSP program by a huge amount resulting in significant loss of value of the original purchase price. In total around $15,000! in fees compared to 1000 originally. This occurred with no warning or notification.
Bullionstar.com sg is one of the best platform i encountered to buy and sell bullion gold and silver. It is simple, easy, and fast for users to transact with all real time updates. The company's background is strong and handle things and situation well and fast too. They make decisions in the interest of customers and can be seen from recent gold n silver commodities stocks exchange in a fast pace manner, they are still able to keep up the pace for the sales transaction with readily stocks.
I've been holding bullion with them for four years now, and have never had anything but positive experiences. Transfers post quickly, purchases complete without issue in a timely manner, and of the three times I've called their support line in the years I've been with them, each was picked up (by a human being) within a few rings, without ever spending time on hold, and in each case the first person I talked to was able to answer my questions fully and promptly. Can't say enough good things about Bullionstar :)
Their ratings look good mainly because almost all the reviews are about buying, NOT SELLING. I do agree buying is efficient, and that part works well. Unfortunately, my experience when trying to sell was completely different.
When I bought from them, there was no minimum sell order stated at all — only a minimum buy order (S$2,000 at the time). I relied on that information and purchased.
When I urgently needed cash and tried to sell, I was shocked to be told that a new minimum sell order of S$20,000 had been introduced. Because my holding is below this amount, I was completely blocked from selling, both online and in person ( visited store today). The staff at the counter confirmed this and even told me to go and sell to another shop instead.
I honestly regret this purchase now. I should have listened to someone’s advice before buying, as I was warned that it is very difficult to sell back, and unfortunately that turned out to be true.
What makes this even more frustrating is that I am not even trying to sell at the highest price. I am not selling at S$149 or S$150 per ounce — I am willing to sell at around S$108 per ounce, which is today’s price, just to get my money back. Despite this, I am still not allowed to sell simply because of this new rule that did not exist when I bought. I have screenshots showing that no minimum sell order was disclosed at the time of purchase.
Please also be careful about the product itself. Do not buy the “1 Kilogram BullionStar No-Spread Silver Bullion Bar” from this store. If you ever need to sell elsewhere, many other shops will not buy it, as it is not as widely accepted as manufacturers like Perth Mint or others. If you buy, you must sell back to this store. If you buy more widely recognised brands, at least you have the option to sell to other dealers.
Emails, SMS,and other contact channels are not reachable and no response. You can see Dr. Charlie Lim tiktok post he explains he tried to contact and no response.
Over time, the minimum buy amount increased from S$2,000 to S$5,000, and now there are very high minimums for both buying and selling, introduced without prior notice to existing customers. This effectively TRAPS smaller customers when they need liquidity the most. This practice feels extremely unfair.
If you are thinking of buying here, ask yourself honestly: what happens if you need your money back urgently? If they increase the selling price again and again, you will get the same experience.
If that is a concern, you may want to seriously consider other alternatives.
Avoid this service at all costs. Their customer service is terrible, and they seem untrustworthy. I transferred $1,000 to fund my account twelve days ago, and although the funds left my account immediately, they still haven't been credited. I've called customer support twice with no answer and emailed them three times without a response. I get that they might be busy, but this is no way to treat customers. At this point, I just want my money back and to never have to deal with them again. There are plenty of reputable options available, so I strongly recommend steering clear of this service.
Every time we log into the online platform, whether to shop or gather information, it’s always a joy. The interface is very user-friendly, making information easy to find. Given the vast amount of content available, accessibility is crucial. We highly recommend this site to anyone looking to learn more about precious metals or considering a purchase.
It’s straightforward to locate items that fit my budget. There’s a clear display of stock levels along with descriptions of buy and sell prices for the products. I've purchased numerous times from this seller and have always been pleased with the dependable services.
The staff members are welcoming and accommodating. My wife went to pick up the silver on my behalf, but the staff initially did not permit her to collect it due to ownership regulations. Understanding that I was on my way, the staff advised my wife to speak with him directly upon my arrival. Ultimately, I was able to avoid re-queuing.
I enjoy visiting the company for silver purchases. Their customer service is outstanding, consistently offering promotions for silver coins and gold bars. Overall, I appreciate the buying experience at the company and encourage friends to visit as well.
Claim your business profile now and gain access to all features and respond to customer reviews.
BullionStar is the leading bullion dealer in Southeast Asia, combining a modern e-commerce trading and storage platform with a physical Bullion Center, integrating a shop, showroom, vault and safe deposit facility in one and the same location – a one-stop-shop for everything precious metals.
Over 1,000 bullion different products across 12 different product categories are displayed in 29 different showcase displays. Visit our Bullion Center in Singapore and immerse yourself in the world of precious metals. Lift a 400 oz Gold Bar and learn about precious metals and the monetary system in an interactive environment. View, buy, collect, deposit, store, sell, audit, or physically withdraw your precious metals. No appointment needed!See more
shiftflarexfin.investerscorp.com
joiedor.co.uk
teencounseling.com
coinplay.com
outrageousinsight.com
drwater.store
egonswap.io
shopping-cart-migration.com
bankmycapital.com
parkdean-resorts.co.uk
