burgerking.co.uk

1.9
1.9 Based on 160 reviews

Official site for the Burger King UK chain of fast food restaurants, featuring menu items for breakfast, lunch and dinner!...

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Average Rating

1.9

/
5

160 Reviews

5 Star
16%
4 Star
4%
3 Star
4%
2 Star
8%
1 Star
68%

All Reviews

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Review Time

Andrew Clarke
Giving it 1 star because the app does not work on my phone , uninstalled - reinstalled ... Uninstall

Giving it 1 star because the app does not work on my phone , uninstalled - reinstalled ... Uninstalled rebooted phone - reinstalled , still just stuck with the burger king sign, just went online and oh you can't order specials there(after 30 minutes I finally gave up), sooooo we have been forced to order KFC

1
Date of experience: Feb 28, 2026
Graham Whitehead
Went to BurgerKing Derby today, was really happy, we got everything we ordered as we ordered it, and

Went to BurgerKing Derby today, was really happy, we got everything we ordered as we ordered it, and we are very fussy what we don't want, Alec was particularly helpful tonight everyone was very friendly and we really enjoyed our meals. thankyou

5
Date of experience: Feb 21, 2026
Disappointing Experience with the Burger

I visited the company a few months back and ordered a Wagyu burger, which was an overpriced, tiny item accompanied by cold fries and a flat drink that was supposedly created by a well-known chef. The burger was soggy and tasted unpleasant, making it not worth the cost. If I wanted something subpar, I'd choose another fast-food option. I was surprised given the chef's reputation. Today, as I walked by, I recalled this experience and chose not to enter.

1
Date of experience: Dec 22, 2025
CW33
A Disheartening Experience

If this is what led to the demise of a cow, I need to rethink my choices. The service took an excessive amount of time—over 20 minutes—for an XL Bacon and Cheese burger (£13). It seemed like it hadn't seen a grill at all. The fries were likely sitting around for a similar duration, as they were limp and cold. At least the staff member wore a mask.

1
Date of experience: Dec 07, 2025
Lysette Brooks
Exceptional Service from a Polite Staff Member

The staff member at the fast-food location was incredibly helpful and courteous, displaying excellent manners and a bright smile. The meal she served was delightful and satisfying.

5
Date of experience: Dec 06, 2025
Terrible Experience

I had a dreadful experience with the service. Using the app, I placed an order only to face a 2-hour wait for delivery. There was no option to cancel or contact the company directly, so I had to reach out to the delivery partner, who informed me that I couldn't get a refund since my order was still active. They took my money and left me waiting for hours. I won't be ordering from them again—disgraceful service!

1
Date of experience: Dec 06, 2025
Matthias Ross
Completely Unsatisfactory

This was completely unsatisfactory. There were not enough staff members, and the dining area was cluttered with leftovers from previous customers. This is not fast food at all! I feel sorry for the employees.

1
Date of experience: Dec 06, 2025
Gary Brown
A Complete Disgrace

At the location in Liverpool, it was a complete disgrace. The place was empty, and I had to wait 30 minutes for breakfast. The counter was cold, and the indifferent staff did nothing to help. Absolutely unacceptable.

1
Date of experience: Dec 06, 2025
Helpful Staff Member

Today, I received great assistance from a staff member who was very polite and helpful regarding my order at a branch.

4
Date of experience: Dec 05, 2025
Dorothy Lewis
Friendly Service

At the service stop, I found the staff member to be very friendly and nice. It's always pleasant to stop at this location because of the service.

4
Date of experience: Dec 04, 2025

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Business Details

  • Official site for the Burger King UK chain of fast food restaurants, featuring menu items for breakfast, lunch and dinner!

  • language https://www.burgerking.co.uk

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