Review Time
Disappointing customer service. Email accounts frequently malfunction, leading to ongoing interruptions in daily operations. Communication is highly challenging, problems are not well comprehended, and resolutions take excessively long. Overall, a very frustrating experience. I cannot recommend this service.
The customer support is extremely disappointing. Email accounts often fail, causing constant disruptions to daily operations. Communication is very difficult, issues are not clearly understood, and solutions take an excessive amount of time. Overall, this has been a very frustrating experience. I cannot recommend this service.
Our domain is registered with the company, and while it works, their web portal fails to function properly for support or updates. This is concerning for a web hosting and technology provider. If they can't manage their own site effectively, can they really assist you? I tried to raise a ticket, but it didn't work, and calls went unanswered.
I visited their office to discuss cloud services, but the experience was dreadful. I had to leave my ID at security, and I overheard unsettling information about their practices. The receptionist's attire was inappropriate, and the office had an unpleasant odor. During my meeting, I noticed inappropriate magazines and the representatives appeared intoxicated. While some technicians were knowledgeable, the lack of clarity regarding pricing felt suspicious, leading me to decide against proceeding.
I’ve been using the service for managing my domain and I’m very satisfied with their support. Recently, I had an issue with my domain, and the assistance I received was commendable. The representative was professional, polite, and efficient in addressing my concern. Their prompt responses and clear guidance made the process smooth and stress-free. I trust this service for its reliable platform and excellent customer support.
As a long-time user of their services, I stopped using them due to various issues. My current problem is with their promotional emails; every time I unsubscribe, they confirm the cancellation but I keep receiving new emails shortly after.
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Headquartered in Dubai, United Arab Emirates since 2002, in buzinessware, you find a reliable source focused on the Middle East & dedicated to deliver secure & scalable IT Infrastructure services. Working with consumers, partners and the region's top enterprises we perpetually strive to integrate the industry's most advanced technologies and deliver a comprehensive on-demand online portfolio with transparent pricing, hassle free instant activation & 24/7 local support.See more
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