Review Time
We decided at short notice to go to Granada and Cordoba for a break. We wanted to avoid flying but were concerned about the paperwork and connection issues with rail travel. Byways quickly took up our brief and came up with a holiday plan for us, with suggested rail times, additional cities to visit, and a range of suggested hotels to visit in each city. We were able to have a very open interactive discussion about options. Once the plan was agreed we had a single document that gave us all the ticketing we needed for the entire trip. It all worked like clockwork and from a paperwork point our rail journey was smooth and effortless-right to the last day. This was when booking with Byway really paid off. French Railways went into meltdown owing to two fires which cut off Provence, and TGV officials could give us no useful information. We contacted Byway who calmly and quickly swung into action, re-arranged our hotel and rail tickets, and kept us informed all the way through. Reassured, all we had to do was continue to enjoy Nimes! Many Thanks Byway for taking the drama out of our crisis. We had a great holiday.
We had a six-day holiday, with trains to London, Eurostar and ICE from home in Norfolk to St Pancras, Brussels, Cologne, Berlin and back via Amsterdam. We stayed in great hotels in Cologne, Berlin and Amsterdam and had the chance to explore the sites, culture, cuisine and history. We did have delays on the trains in Germany and return Eurostar journey but managed to make all our connections.
We have been on two trips with this company. Customer service is excellent and any problems are addressed quickly. We had a delay with Eurostar and they sorted it out quickly. Hotels chosen were excellent and suggestions were useful. Would highly recommend this company.
My sister and I (63 and 65) travelled for 10 days around Austria, Slovenia and Italy; it was a real adventure. Byway planned our trip based on our wishlist and we were thrilled with their choices - 1) Well chosen hotels not too far from the station so that we could drop off our stuff easily 2) Great ideas based on local knowledge for things to see and do - e.g. jazz at Ljubjana castle 3) Very quick responses to our mails in the lead up to the holiday. We will certainly be using Byway again. Many thanks to the very efficient and friendly team.
This was our second trip with Byway and once again it was well planned with hotels in well thought out locations. We had problems with Eurostar on both legs of the journey and on both occasions staff on the help line were able to get us rebooked with new connections sorted very quickly and efficiently. It's a great way to travel and see lots of sights, and knowing that they are there to help if things go wrong removes the worry of dealing with missed connections etc. in unfamiliar territory.
I echo what everyone says about this company. The service is exceptional and you feel truly looked after throughout your journey. I was a bit apprehensive about how much travel time we had over a short period of time, covering 3 cities but because travel and accommodation were already sorted, we could spend our energy on the fun stuff. Which we absolutely did!
This is our fourth trip with Byways. Travelling from London to Morocco via France and Spain all trains ran smoothly and on time . Great selection of hotels and tips of what to see at destinations. Such a fun and easy way to travel and made so easy by Byways !
We have just finished our second trip through Byway, this time to Slovenia. The route suggestion and all of the hotels were perfect. The communication and customer service from start to finish was fantastic. We have made some amazing memories and cannot thank Byway enough!
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Personalised slow travel holidays by train, boat and bus in the UK and Europe. 100% flight free trips from a certified B Corp.
All holidays include travel and accommodation, financial protection from ABTA and free disruption replanning. We'll be at your side on WhatsApp throughout your trip, and we'll give you a digital journey guide with local suggestions and all of your tickets in one place.
We offer flight-free holidays across Europe, from Scotland to Sicily, Spain to Switzerland.See more
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