rsd-travel.co.uk

3.7
3.7 Based on 361 reviews

RSD is one of the largest cultural tour operators in Europe. With outstanding customer satisfaction and an overall score of A-, RSD has already welcomed more than 2 million guests. Since it is part of a medium-sized group of companies with approx. 700 emp...

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Average Rating

3.7

/
5

361 Reviews

5 Star
48%
4 Star
16%
3 Star
8%
2 Star
9%
1 Star
19%

All Reviews

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Review Time

Kyle Price
Recently completed a remarkable cultural tour in Cappadocia.

Recently completed a remarkable cultural tour in Cappadocia, which was truly excellent. We explored numerous captivating and beautiful locations. The accommodations in Antalya and Nevsehir were very satisfactory. The coach driver was always helpful, courteous, and professional. Our tour guide was the highlight of the experience; she truly shone and is a great asset to the service. I'm eagerly anticipating my upcoming trip to Sri Lanka with the company next year.

5
Date of experience: Dec 06, 2025
Emil
Third Journey with the Company

This marks our third trip with the company, and we've been very satisfied with their itinerary. This time, we were extremely pleased, especially due to our guide's detailed cultural and historical insights in Antalya and Cappadocia. She was well-organized and very helpful. Our journey was safe every day, thanks to our attentive driver. The only suggestion for improvement would be regarding some of the hotels we stayed at.

5
Date of experience: Dec 02, 2025
Emil Carter
Cappadocia Adventure in November 2025

Just returned from an excellent cultural tour in Cappadocia. We explored numerous fascinating and beautiful sites. The accommodations in Antalya and Nevsehir were commendable. Our coach driver was consistently helpful, courteous, and professional. Our tour guide was the highlight of the trip; she truly shone and was a great asset to the company. I am eagerly anticipating my upcoming trip to Sri Lanka next year.

5
Date of experience: Nov 26, 2025
Bernie Morgan
Returning to Cappadocia

This was our third trip to Cappadocia with the company and our thirteenth since 2013. We thoroughly enjoyed our time; our fellow travelers were sociable, creating a pleasant group dynamic. Our guide was exceptional—professional and incredibly helpful. Her extensive knowledge of Turkey enriched our experience more than any other guide we've had. She's made this holiday one of our most enjoyable. We've already booked to return to Turkey in March 2026, as we love the country and appreciate the holidays we've had with the company.

5
Date of experience: Nov 26, 2025
Beau Butler
Our First Experience with the Company

This was our first trip with the company on the Cappadocia cultural tour. It was a wonderful experience. Our guide provided us with extensive information about the places we visited. We felt safe throughout our travels with our driver. We will definitely consider future trips with this company and recommend them to friends and family.

5
Date of experience: Nov 26, 2025
AH93
Fascinating Cultural Tour

An extremely interesting cultural tour starting in Antalya and proceeding to Cappadocia, with great insights provided by our guide. The coach was comfortable, and the driver was always courteous, handling our luggage efficiently. The packages offered by the company are comprehensive and offer good value. Overall, it was a very satisfying experience.

5
Date of experience: Nov 26, 2025
Lindy Parker
Disappointing Customer Service

Extremely disappointing customer service; they would not respond to direct inquiries. I will not recommend or use this service again!

1
Date of experience: Nov 21, 2025
Venetia Harris
Lovely Balkan Tour Experience

The coach was excellent, and the driver was fantastic, navigating through challenging conditions. Our guide was experienced and provided clear instructions and information. We had a lovely group and mingled well. While there was a lot of travel, early mornings, and walking, there were many comfort stops. Most hotels were good, with minor issues like a malfunctioning shower. The food was decent, though repetitive for vegetarians. If you seek 4-star English hotels, this area may not be ready, but all accommodations were clean and comfortable, and the guide was always there to assist. I thoroughly enjoyed the holiday and would definitely book with this company again.

4
Date of experience: Nov 15, 2025
Jordan Price
Good Value Overall

Our guide was absolutely brilliant. Overall, it was very good value for money, although some optional extras were on the expensive side. I would consider booking with this company again.

4
Date of experience: Nov 14, 2025
samidou200158
Professional Response to Our Concerns

My husband and I took an 8-day tour in Cyprus in November 2025 with the company. Unfortunately, our experience was marred by multiple distressing incidents involving a local guide whose behavior was inappropriate and unprofessional, witnessed by several other guests. This should never occur on a tour. It was upsetting and impacted many guests' experiences. Additionally, there was an excessive focus on shopping stops throughout the itinerary, which extended into local villages and markets, often delaying lunch. Although I appreciate how the company managed our complaint upon our return—apologizing, confirming the guide's conduct fell below their standards, and offering compensation—the initial issues with the guide and the shopping emphasis significantly affected the trip's quality. Thus, I am leaving a 3-star review, acknowledging the responsible complaint handling while noting the negative aspects of our holiday.

3
Date of experience: Nov 12, 2025

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Business Details

  • RSD is one of the largest cultural tour operators in Europe. With outstanding customer satisfaction and an overall score of A-, RSD has already welcomed more than 2 million guests. Since it is part of a medium-sized group of companies with approx. 700 employees, you benefit from unique, sensational prices. Discover selected destinations, travel with renowned airlines and coach companies, stay in choice hotels and experience perfect organisation with RSD.See more

  • email info@rsd-travel.co.uk
  • call 02035143543
  • language https://www.rsd-travel.co.uk

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