Review Time
Be aware when purchasing gift certificates online! I purchased a $100 GC and after 5 days, it had not been sent (via email). The confirmation said it would be sent within 24 hours. My card had been charged, but still no gift card. When I called, the mgr told me it was held up because the addresses didn't match? We only use one address, and how would my card have been charged if it was wrong???? It was supposed to be a birthday present, which turned out to be very late. I suggest going into the store in person if you want to purchase a gift card. If you can't do that, make a follow up phone call asap.
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40-plus years in business as a hometown fly shop provides a foundation for our staff to help each of you enjoy the best possible fly fishing experience. We're here to serve your fly fishing needs across the spectrum of tackle selection, fly line matches, specialty flies, fly tying materials, tools, and seasonal fishing clothing and accessories.
Customer service is more than a slogan to us. We hustle every day to deliver superior service to our customers in the Shop, across the USA, and around the world. 1975 was our first year as a fly shop; in those days our clients generally lived within a few hours of Eugene Oregon. Today, we serve a wonderful family of clients including people who walk into our retail Shop, call us on the phone, or order from our Internet catalog.See more
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