Review Time
Terrible ordering experience. No actual photos of the clubs on website. Support staff are never available. Going on day 60 of my return and just saw they sent back a gift card instead of a refund as they told me. Golf clubs are expensive, service is important. This system they have sucks. Go to a golf warehouse.
I ordered a set of Irons on the Sunday and these clubs were delivered on a Wednesday (4 days turnaround). In addition, the quality of the clubs were superb and exactly as described in the listing.The are where this company fails is the poor communication. There was no notification that the clubs were shipped and the expectant delivery date. It also took ages to get through to the services department. Other than this - Great product and good delivery time
Terrible customer experience.Firstly, I placed an order over the Christmas period, the order ended up arriving over a week late because they closed over the holiday period (this was not made clear before or after the sale, I had to email to find out).Second and more importantly, I returned the item a month an a half ago (a few days after receiving the item). Since then, after 5+ phone calls and a further 5+ emails I still haven't received my refund. The customer service team keep insisting the money will arrive, but it never does...
Brought a Maverik Driver in their sale and really pleased with purchase. Arrived in 2 days, immaculate condition. So impressed, ordered Oddessey putter in 'very good' condition. Again arrived well packaged in 2 days and i cannot find a mark on it. Dont think it touched a golf ball before.Will certainly use them again
Bought an “average” rated set of Callaway Epics. This model is about 4 years old and it was over $700. This set is TRASHED. I’ve seen hundreds of sets of used clubs in my life - this was not even close the worst set I’ve ever seen. My previous set had about 300 rounds on them over 10 years or so- they spent half their life thrown in the back of my car, and my worst club from that set was 100 times nicer than any one of these Epics. Gouges all over the bottom. All over- and deep. The 4 iron has a gouge in the middle of the face. The set has newer grips, but they twisted them all, so they weren’t aligned at all, and looked ridiculous. I was happy to pay a good $200 over eBay prices just to ensure a good quality set but I couldn’t have been more wrong. You’re better off on eBay where you have pictures of what you’re buying. Do not buy from this site. I’ve bought used from eBay, 3balls, second swing, golf galaxy with no issues. They should be ashamed to put the Callaway name on a set like this.
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The Official Source for Certified Pre-Owned Callaway Golf Products: Callaway Drivers, Irons, Woods, Hybrids, Wedges, Putters at Callaway Golf Pre-Owned
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