Review Time
They sell grey imports disguised as UK official products.I bought a camera from Camix on eBay.It was advertised as "UK stock" with a "1 year warranty", "Sold and shipped from the UK" and priced the same as the official store. The wording and pricing made me believe it was an official product. Thinking I could take advantage of eBay's Black Friday discount, I placed an order. BIG MISTAKE.A grey import camera is usually much cheaper, but they made it look like official and sells as one. When I contacted them, they claimed it only came with a “retailer warranty.”The camera arrived poorly packaged — wrapped in bubble wrap and stuffed in a plastic bag — with no receipt included. If you check their terms and conditions, you’ll see that any return is subject to a hefty 20–40% charge.This is a textbook not-so-honest store. Be warned if you’re thinking of buying from them — they sell grey imports while pretending they’re legitimate UK stock.EDIT:Camix responded very quickly this time, attempting to flag my statement as defamatory. However, what I said is nothing but the truth. The camera I received was an import, not an official Sony UK product. They appear to be selling grey imports at official product prices.BEWARE.”
I sent an email to Camix UK customer service to report an expensive package had gone missing (paid and ordered on Amazon). The article never arrived at the Royal Mail depot although it was despatched by Camix. I received a prompt reply with an apology and that a replacement item would be shipped overnight.The parcel was delivered timeously. A big thanks and kudos for efficient customer service to Camix UK.
When I saw the price of the camera and lens I wished to purchase I was sceptical! But I dd the due diligence (Trust Pilot) and then made the purchase. From that point I was notified of my delivery date and was kept informed until my new camera arrived on time ( next day). My experience with Camix was great and very competitive on price, Thanks Camix!
Recently purchased a camera from Camix these last few weeks! Was skeptical at first given the price discount but I messaged them and got a response straight away with cleared things up! Ended up getting a new camera body and accessory for a great price, super fast delivery and very happy with my purchase! Thank you!
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Digital Cameras And Lenses Online Store
