Review Time
I booked several times in the past with Canopy and stars. Initially was v happy with the service and properties but lately not so much and I am now looking elsewhere to book. I had very little help when I complained about a stay which fell short of expectations and had not been described accurately online. Most recently I sent feedback on a stay and had zero reply to my concerns. Customer service seems non existent and very unhappy with recent property.
HINTERLAND HOUSE,NORTH PERTHERWIN,LAUNCESTON,CORNWALL BEWARE AT ALL COSTS!!!!Oh I see the light now I've been on trustpilot....the reviews are real on this platform with negative reviews seen in plain sight. Reviews on their own site are only for the good ones and bad ones are not shown,how surprisingly biased and selfish of them to hide the truth from the public. Please read all the reviews on here before you buy your holiday from canopy and stars because they only show what they want you to see and that's not the real truth!!!SCAM COMPANY that has no intention of resolving,rectifying,refunding no matter what the circumstances. They will always find a way to wiggle out of ANYTHING!!!!"KEEPING HOLD OF YOUR HARD EARNED MONEY IS THEIR ONLY OBJECTIVE"There is alot more I could write here,including all the conversations that I had with the owner at the time and with the so called management at canopy and stars but it would take forever,but please keep reading and trust what I've had to say because the company is absolutely dire,selfish,arrogant and no intention of helping anyone with any kind of complaint,please don't live to regret booking a holiday with them guys!!!!I have lost a massive £1600 because they are not describing a FARM TRACK properly. Folks....This is a track like no other,one mile long with massive,wide,deep and water filled pot holes that are literally all over the track and absolutely not avoidable at all because the track isn't wide enough to move vehicle to the side,there are just so so many along this track,I'd say in the hundreds!! With extremely high tarmac bulging up in the middle. This is absolutely a disgusting track that they expect holiday makers to traverse too for their holidays...remember also that it's one mile long and your precious car is going to take the brutal damage you'd expect from this journey from hell.The track is also unlit and it's total pitch darkness at night and you have even less chance of seeing how bad it is and avoiding it all as you are quite literally in the middle of knowhere. We came here hoping to have a good stay with lots of day trips planned all over Cornwall which mentioned we would come and go in the region of 10-14 times up and down this apocalyptic track and completely ruin our beautiful precious Mercedes. I think not!!!!Obviously they aren't interested in refunding me for not staying and willingly and knowingly buggering up my car. The description on their website is woeful woeful woeful indeed folks,and getting to the house is perilous at best and distressing and the worst anger I have ever felt in my life,at the worst!!!!Please folks,don't risk your beautiful cars visiting this place as you will regret it deeply,my chrome running/side steps are having to be replaced and under inspection the underside of my car is dented and scratched and I have two slow punctures in my expensive tyres.We videod the track to prove our point and they are still not interested in refunding me. The track is not fit for purpose and is not accurately described in the details on the website. They keep apologising that we are not happy,but it's hollow and not helpful when they know they are in the wrong but come up with anything they can in order to not give people their money back...this world revolves around MONEY and decency is definitely out the window.TOTAL SCAM COMPANY SO BEWARE PEOPLE!!!!
I’ve stayed in 3 places Hinterlandes (Xmas), Hog House, Quarryman’s Bothy, although it seems like more as I’m always on the site planning my next switch off break! They do get booked up very quickly that’s the downside!I love the type/quality of the accommodation and remoteness. You can’t beat a bumpy road and a good hike to a cabin to know you’re truly in a secluded haven!The thought and time the owners have put into their builds and their attention to detail to make your holiday comfortable is the best I’ve experienced.The C & S team test each holiday and then give you an honest account of what to expect, the accommodation, places to eat and things to do!After other companies I’ve used this is so refreshing!Actually, the entire experience has always far exceeded my expectation!
Not one but two ill parents so no expensive trip away. Paid canopy and stars a small fortune & it's the usual of as soon as they have your money there not interested. They didn't want to know, won't answer the phone. Leave a voice message & they never get back to you! Absolutely disgusting behaviour, thieves basically!! Stay away if you want good customer service. I'm appalled crooks like these are still allowed to operate.
This is our third visit to Downash Wood in Ticehurst and our first visit to Daisy Chain Cabin.The cabin and furnishings are top quality, and the attention detail and cleanliness is a hundred percent.The outdoor bath is a bonus, so relaxing watching the stars. If your looking for a total relaxing break, I would highly recommend using Canopy and Stars, you won’t be disappointed.
Website hard to use.Impossible to make an account, tried on two laptops, two phones and four emails. When making the account was met with a loading page which had no end. After, tried to log into the account and it would say email not in use, so tried to make an account again and it would say email linked to an account.
Claim your business profile now and gain access to all features and respond to customer reviews.
We inspect and select the most inspiring places to stay in the great outdoors; treehouses, cabins, yurts and more. For those in search of a life more wild.
technet-it.co.uk
invincibowl.com
amalficoastdream.com
copperkitchenstore.com
goloadup.com
lenovo.com
chinasquad.com
seniorjustice.com
terrahydroseeding.com
snapfigures.com
