car1.bg

4.8
4.8 Based on 136 reviews

National car rental company...

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Average Rating

4.8

/
5

136 Reviews

5 Star
93%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
4%

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Neven Draganov
Great experience

Great experience with this car rental company! Everything was organized and easy from start to finish. The staff was helpful and polite, and the car was in excellent condition. I really appreciated the smooth pickup and return process. I’m very happy with the service and would gladly rent from them again.

5
Date of experience: Feb 21, 2026
Katq Petrova
I had an excellent experience

I had an excellent experience with this car rental company. The whole process was smooth, fast, and well organized from start to finish. The car was clean, well maintained, and exactly as described. The staff were professional, friendly, and always ready to help.Everything was clear and transparent. I would definitely use their services again and highly recommend them to anyone looking for a reliable car rental.

5
Date of experience: Feb 20, 2026
Илияна Ангелова
Strongly recommend

Strongly recommend, young and positive people at the agency, car was well equipped with fluid and new tires too! Had wonderful time in Bansko, would visit again

5
Date of experience: Feb 20, 2026
Vancho
I'm very satisfied with the company

I'm very satisfied with the company. I rented a car for 5 days and they gave me a great deal. Price was good, employees were very helpful and polite. I returned the car clean, they gave me back my deposit. I strongly recommend them!!!

5
Date of experience: Feb 15, 2026
Явор
Regular client

Ive been renting cars from them repeatedly 3-times a year for 4 years already, never had issues so far. Website is easy to use and everything is well-written. Staff members explain effectively everything that’d be uncleae for you. Recommend with two hands!

5
Date of experience: Feb 09, 2026
Fawzi Yahya
Rent a car

I like the sevice

5
Date of experience: Aug 30, 2025
Jeffery K.
Car1 Rent a car are SCAMMERS - AVOID!

The staff are very rude and try to upsell you expensive insurance. In my case I already had paid for excess insurance in the UK and they tried to reject it as inadequate. They overwhelm you with lots of paperwork and you feel like you are signing your life away in a dozen locations.Before returning the car after 5 days I washed the car by hand and checked it over meticulously. No sign of damage could be found at this time.On returning the car I was immediately met by a member of staff. Whilst I was on one side of the car he was on the other side of the car taking photos. He then claimed that I had scratched the car in multiple places and charged me over £800 in excess fees.It's obvious that their employee caused the damage because it wasn't there prior to arrival. The damage was selectively done to door handles and bumpers in areas of the vehicle which would be easier/cheaper to repair. If you have already a booked a car with this company or willing to take the risk, make sure you watch them like an eagle and don't let them out of your sight for even a fraction of a second. Make sure you take out adequate external insurance to cover any claims that they might make against you and take lot and lots of pictures before, during and after the hire period.This company offers their own additional insurance, but I didn't take this out and couldn't comment on it. However, I have read elsewhere that people have struggled to make claims on this insurance. e.g., having to make a police reports before making a claim or finding any feeble excuse to refuse paying out.My advice is to consider using a well known/reputable company instead.

1
Date of experience: Jul 21, 2025
Jarrod
For the first time when I return a car…

For the first time when I return a car the deposit is unblocked immediately

5
Date of experience: Jul 10, 2025
Wyndham Turner
TOTAL SCAM

TOTAL SCAM. Charged me €499 for the tiniest scratch on the BUMPER of all places. AVOID AT ALL COSTS.

1
Date of experience: May 27, 2025
Freddy
Scam

Scam! - they tricked me to pay way more ...

1
Date of experience: Apr 20, 2025

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