Review Time
Great experience with this car rental company! Everything was organized and easy from start to finish. The staff was helpful and polite, and the car was in excellent condition. I really appreciated the smooth pickup and return process. I’m very happy with the service and would gladly rent from them again.
I had an excellent experience with this car rental company. The whole process was smooth, fast, and well organized from start to finish. The car was clean, well maintained, and exactly as described. The staff were professional, friendly, and always ready to help.Everything was clear and transparent. I would definitely use their services again and highly recommend them to anyone looking for a reliable car rental.
I'm very satisfied with the company. I rented a car for 5 days and they gave me a great deal. Price was good, employees were very helpful and polite. I returned the car clean, they gave me back my deposit. I strongly recommend them!!!
Ive been renting cars from them repeatedly 3-times a year for 4 years already, never had issues so far. Website is easy to use and everything is well-written. Staff members explain effectively everything that’d be uncleae for you. Recommend with two hands!
The staff are very rude and try to upsell you expensive insurance. In my case I already had paid for excess insurance in the UK and they tried to reject it as inadequate. They overwhelm you with lots of paperwork and you feel like you are signing your life away in a dozen locations.Before returning the car after 5 days I washed the car by hand and checked it over meticulously. No sign of damage could be found at this time.On returning the car I was immediately met by a member of staff. Whilst I was on one side of the car he was on the other side of the car taking photos. He then claimed that I had scratched the car in multiple places and charged me over £800 in excess fees.It's obvious that their employee caused the damage because it wasn't there prior to arrival. The damage was selectively done to door handles and bumpers in areas of the vehicle which would be easier/cheaper to repair. If you have already a booked a car with this company or willing to take the risk, make sure you watch them like an eagle and don't let them out of your sight for even a fraction of a second. Make sure you take out adequate external insurance to cover any claims that they might make against you and take lot and lots of pictures before, during and after the hire period.This company offers their own additional insurance, but I didn't take this out and couldn't comment on it. However, I have read elsewhere that people have struggled to make claims on this insurance. e.g., having to make a police reports before making a claim or finding any feeble excuse to refuse paying out.My advice is to consider using a well known/reputable company instead.
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