Review Time
Absolutely brilliant.
We bought a car and the sales person, Spencer Duru was brilliant from the outset. Having never bought a car online without seeing it we were very sceptical, but those fears were put to rest by Spencer. He explained every step enrirely and so we then purchased a car.
After a perfectly organised delivery, at a time to suit us, we saw a flaw in the car that no one had seen (manufacturer paintwork issue) so we rejected the car. Now, after speaking to Car360 we were able to get a full refund, no questions asked (apart from information to as why we rejected it). The day after they collected it (2 working days later), the full refund came on the evening of the day they collected it... Amazing. No issues, no problems and no delays. Because it was a fault, no delivery or collection charges were levied and that is great service in our eyes.
We are still looking for an EV, we will use car360 again if we see a car we like, that's said without hesitation. They are brilliant and listen.... That makes the difference. Special thanks to Spencer for his patience with our issues.
Recommended.
I recently purchased a 2022 MG4 Trophy Long Range from Car360 and had a very positive experience throughout.
As this was my first electric vehicle, I had quite a few questions during the process, but Harry was extremely helpful, responsive and transparent from start to finish. Communication was clear at every stage, including finance, part exchange and delivery arrangements.
The car was delivered to my home exactly as agreed and in excellent condition. Car360 also completed additional preparation work before delivery, including replacing alloys and resolving a keyless entry issue they identified during final checks, which gave real confidence in their quality control.
After several days of driving and charging the vehicle, everything has been working perfectly and I’m very happy with the purchase.
Overall, the process was straightforward, professional and far less stressful than dealing with traditional dealerships. I would happily recommend Car360 to anyone considering switching to an electric vehicle.
Thanks again to Harry and the team for the smooth experience.
I became an electric vehicle owner in November with the purchase of my Model 3, and my journey with the service has been outstanding. From the start, the representative ensured a smooth and transparent process, always responsive and incredibly easy to collaborate with. Their professionalism alleviated any stress related to the purchase. Another team member was equally impressive—very approachable, filled with valuable advice, and genuinely supportive during my shift from petrol to electric. They made what could have been a challenging transition feel exciting and enjoyable. Now, two months into owning the vehicle, my communication with the support team remains strong. They are consistently available for any questions or concerns I may have, providing ongoing assistance well after the handover. It’s comforting to know that their support continues even after driving off. Overall, an excellent experience from beginning to end. Highly recommended.
I had a fantastic experience with the platform. The whole process was exceptionally smooth from beginning to end. A special thanks to the representative who kept in touch and responded quickly to all my inquiries. I highly recommend this service! P.S: The condition of the item upon delivery was also perfect!
My representative was incredibly helpful. They clearly explained the process and addressed all my questions. Communication was seamless, and responses were prompt whenever I reached out. The rest of the team was also very supportive, ensuring that all messages were relayed swiftly.
My contact was incredibly supportive. She clearly explained the process and answered all my inquiries. She was easy to reach and responded quickly whenever I needed assistance. The rest of the staff was also very helpful and communicated messages promptly.
I had an outstanding experience throughout the process. From beginning to end, everything was straightforward and stress-free. The representative who assisted me was wonderful—friendly, knowledgeable, and genuinely supportive. What truly impressed me was her promptness in notifying me about suitable options, and she ensured I fully understood everything before proceeding. Her communication made the experience even smoother. If you're seeking a dealership that offers honest guidance and exceptional customer service, I highly recommend this team.
After test driving at a local dealership, we knew this was the vehicle we wanted. We paid the same amount but received a car that was a year newer and had 10,000 fewer miles. The detailed website description and numerous photos gave me confidence. I'm currently in the 7-day trial period, knowing I can return the car for any reason if needed. Customer service has been excellent, with prompt email responses from my contact and quick replies to phone inquiries.
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At car360 we specialise in high-quality used electric vehicles (EVs).
We make the car-buying process simple, transparent, and hassle-free, offering competitive prices, expert guidance, and nationwide delivery.
Every car undergoes a 100-point quality check and comes with detailed images so you can see its exact condition.
Our EV experts are here to guide you through every step, and for complete peace of mind, we offer a 7-day money-back guarantee.See more
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