Review Time
At first, everything seemed acceptable. However, the unexpected deposit deduction was concerning. This appears to be the only rental service that operates this way. Despite returning the vehicle properly, we had to wait a week for a refund. I wish I had known about this beforehand.
Initially, the experience was satisfactory. However, they deducted the deposit, which is unusual for car rentals. Despite returning the vehicle on time, with a full tank and no damages, we had to wait a week for a refund. I wish I had known this beforehand.
The experience was just terrible; they exploit insurance loopholes and charge for everything after returning the vehicle. Every review I've seen echoes the same complaints. We were charged $300 for a flat tire and rim, despite having insurance. The rim was also clearly damaged from previous incidents.
I made a reservation after carefully reviewing the terms. They stated that drivers over 65 needed a physician's note. After paying for the note, they confirmed my reservation but later changed it to only allow drivers under 69. Their terms are unreliable. Don't let them leave you stranded like they did with me.
I recently rented a vehicle, and the overall experience was exceptional. Despite a delayed flight, the staff stayed late to assist us. The pick-up process was straightforward, and one staff member even guided us to our hotel at night. The car was in excellent condition, and the drop-off was equally smooth.
I feel completely scammed by this service. I rented a car and was charged twice, with one payment supposed to be fully refunded. It's been three weeks, and I'm still waiting for my money. My emails and calls are being ignored, and I've heard this is a common issue with them. Avoid this service!
We rented a vehicle based on positive reviews and competitive pricing. The staff worked diligently to prepare documents and hand over keys efficiently. They didn't push unnecessary insurance, and the car was in great condition. The drop-off was simple, making this one of our best rental experiences.
The vehicle was acceptable, but we had a frustrating experience upon arrival. I had pre-booked a car seat, only to find they didn't have it and had to scramble to find a suitable alternative. Their inspection reports were also hard to understand.
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