Review Time
I am writing this complaint due to the sale of multiple damaged body panels, and the refusal to issue a refund, only offering a small credit while instructing me to cover repair costs myself. I ordered a front and rear fiberglass bumper, both of which arrived with hidden cracks and damage not visible until the packaging was opened. I documented the issues immediately and reached out for assistance. However, they denied my request for a refund or replacement, claiming that damage must be reported upon delivery and the shipment refused, despite the fact that concealed damage is not detectable without opening the package. Subsequently, I ordered another replacement bumper, and upon its arrival, I attempted to inspect it before signing. The delivery driver denied my request to inspect it, stating he was not allowed to open the package before I signed. This made it impossible to adhere to the inspection requirement. Unfortunately, that bumper was also damaged once unwrapped. Despite receiving damaged items on multiple occasions, the company would not cooperate in resolving the matter. They insisted I file a freight claim myself, although only the shipper can do that, and they offered a mere $100 credit, telling me to have the bumpers repaired at my own cost. I am now out over $2,000 with no usable items. The company continues to deny any responsibility while using a carrier that prohibits inspection, rendering their delivery policy unrealistic and unfair to customers. I am seeking a full refund for the damaged products.
I ordered four new rims and tires, but they arrived nearly a month late and were completely damaged. I've been reaching out daily without any reply. When I opened one of the wheels, I noticed that all the rims were scratched and damaged. It's been another month of attempts to get a refund. They even suggested I might consider keeping the damaged items if they offered a partial refund. They want me to use these defective wheels and tires on my vehicle, putting my safety and that of others at risk. This has been the worst experience I've ever had with a company. I strongly recommend against doing any business with them; it feels like a total scam!
Claim your business profile now and gain access to all features and respond to customer reviews.
Define Your Vehicle's True Identity - Everything You Need to Bring Out the Person Behind the Ride - Custom Grilles, Wood Grain, Spoilers, Car Accessories, Truck Accessories, Auto Accessories, and so much more!
spinney.co.uk
cheaptransferbenidorm.com
2dayparts.com
copart.de
hydrouk.co
insacoa.com
rjautomotive.net
www.jimreidvehiclesales.co.uk
stuck.solutions
giga-reifen.de
