Review Time
The customer support was understanding and worked in accordance with good practice for customers.
I was very happy they managed to resolve my payment issue. I received a full refund for the service I was not using. I thank them for their understanding.
I ordered a one-time report on 01.05.2025 regarding a vehicle, but the information provided was random and completely inaccurate. Today, on 29.12.2025, I discovered unusual charges of €24.95 per month on my credit card since May for a subscription I never signed up for. I attempted to cancel it on the website, but a technical issue made it impossible. I have emailed the company today asking for a refund, like many others. I hope they will process my request. Additionally, I will reach out to my credit card provider to resolve this issue. The company feels like a SCAM!!!
I ordered a one-time report about a vehicle, but the information was inaccurate. Two weeks later, I noticed a charge of £25 for a subscription I never signed up for. Attempting to cancel was impossible due to website issues, and I can't even remove my bank details from the site. Avoid this service.
On October 16, 2025, I purchased a report for a vehicle and paid 15.24 lei. However, I later saw an additional charge of 131.01 lei on October 31, followed by another of 131.10 lei on November 26, both without my consent. This is unacceptable, and I request resolution.
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