carpetcall.com.au

3.7
3.7 Based on 121 reviews

...

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Average Rating

3.7

/
5

121 Reviews

5 Star
64%
4 Star
4%
3 Star
2%
2 Star
3%
1 Star
26%

All Reviews

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Review Time

Meredith Gardner
Zack was fantastic to deal with, so easy going and not pushy which was important to us! Carpet Call

Zack was fantastic to deal with, so easy going and not pushy which was important to us!
Carpet Call had a great range to choose from and nothing was too much trouble for Zack.
Would hands down recommend this company, Zack and the other staff members to anyone.

5
Date of experience: Feb 28, 2026
John Forrester
I was having a challenge understanding the floor preparation process at my place this morning with t

I was having a challenge understanding the floor preparation process at my place this morning with the onsite contractors. I rang the Jindalee store and to Dmitry, I explained the situation, he spoke to the onsite contractors and then relayed back the situation & steps to put my mind at ease.

5
Date of experience: Feb 19, 2026
Tom Dix
Very efficient and knowledgeable staff, especially when the manager dedicated so much time and advic

Very efficient and knowledgeable staff, especially when the manager dedicated so much time and advice for us.
Appreciate getting great customer service. Thanks carpet call.

5
Date of experience: Feb 13, 2026
Evy Fisicaro
No 1 Sales Guy Mr Felix, Excellent knowledge of carpets with friendly advice. I will recommend Mr F

No 1 Sales Guy Mr Felix, Excellent knowledge of carpets with friendly advice.
I will recommend Mr Felix as he tryed to get the best outcomes and service for you.
He measured up and will have the carpets installed in a week.
Thanks for Carpets call for the professional service.

5
Date of experience: Feb 09, 2026
Lisa Stanton
Roger at Minyama QLD was friendly, courteous and efficient. I was looking for a 12 metre hallway ru

Roger at Minyama QLD was friendly, courteous and efficient. I was looking for a 12 metre hallway runner and Roger found me the most perfect, amazing quality carpet within minutes. Thanks Roger!

5
Date of experience: Jan 25, 2026
Flint Baker
Fantastic experience with the team!

I had a fantastic recent experience with the team who handled my levelling and flooring. They were a joy to work with, communicated effectively, showed genuine concern for our needs, and delivered an excellent job! Thank you to the team!

5
Date of experience: Jan 18, 2026
joelza_188
Exceptional Service from the Team

The team was absolutely fantastic. They provided excellent service, exceeded my expectations, and offered a wonderful deal. Interacting with them is always a pleasure, and they are ready to assist with anything you need. Thanks to the representative for visiting our home to ensure we received what we paid for. It's refreshing to see a company that truly goes above and beyond. I genuinely appreciate the outstanding customer service.

5
Date of experience: Jan 15, 2026
Wayne Rogers
Extremely dissatisfied with the service

I am very dissatisfied with the service received. After making a payment for curtains, we were assured of a smooth process, but instead faced continuous delays, excuses, and no visible progress. The representative involved was discourteous and unprofessional. The communication was dismissive and disrespectful, making my partner feel unfairly treated. In summary, the overall experience was very disappointing. I would not suggest this business to anyone.

1
Date of experience: Jan 09, 2026
SrHardcore28
Outstanding Service and Quick Delivery!

The service was remarkable, with regular updates on my order status. Delivery was prompt and the packaging was superb.

5
Date of experience: Dec 05, 2025
Raife Smith
Excellent Service Experience

The service was exceptional, with consistent updates on the location of my order. The delivery was swift and the packaging was outstanding.

5
Date of experience: Nov 28, 2025

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