grand-kitchen.com

4.2
4.2 Based on 40 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.2

/
5

40 Reviews

5 Star
73%
4 Star
2%
3 Star
5%
2 Star
7%
1 Star
12%

All Reviews

Filter Reviews

Review Time

Alejandro Ramirez
I want to give a major shout out to Charlotte with customer service and her team. I was having a pro

I want to give a major shout out to Charlotte with customer service and her team. I was having a problem with my ordered and she really helped me out. Not only trying to correct the situation but for making this process easy to go through.

5
Date of experience: Feb 12, 2026
Henry W. Campbell Jr.
Very nice experience straight to the…

Very nice experience straight to the point I felt like it was an actual customer service that I was dealing with thank you very much 02/12/2026

5
Date of experience: Feb 12, 2026
Alejandro Ramirez
I want to give a major shout out to…Customer Service is great to talk to.

I want to give a major shout out to Charlotte with customer service and her team. I was having a problem with my ordered and she really helped me out. Not only trying to correct the situation but for making this process easy to go through.

5
Date of experience: Feb 11, 2026
Larry N
Outstanding customer service personnel

Reached out to check status of order and was returned an update the same day. Checked back at a later date that item had reached final warehouse with an issue. Problem was solved in the same day as contact was made. Very very good customer service.

5
Date of experience: Feb 11, 2026
Shane Johnson
They was great answered all my…

They was great answered all my questions and fixed everything and was done fast and very nice

5
Date of experience: Feb 05, 2026
Isaiah Poindexter
Sunny was a great help

I bought something from them by accident but Sunny handled my situation very well and when I asked for a refund, He gave it to me no problem. I appreciate you Sunny.

5
Date of experience: Feb 01, 2026
Customer service solved my problem!

5
Date of experience: Jan 15, 2026
customer
Customer service

Prompt replacement of damaged canisters. Prompt response to emails. Very satisfied with customer service.

5
Date of experience: Jan 14, 2026
Thiago Gomes
Excellent customer service

Excellent customer service. Very prompt and willing to make things right. Extremely happy with the service they have provided.

5
Date of experience: Jan 13, 2026
Maria
Quick response and solution

I was pleasantly surprised at the quick response to my email. Unfortunately, the product I needed replaced was out of stock but I was offered a similar replacement. There was no hesitation or questions on their part. It was a seamless exchange.

5
Date of experience: Jan 05, 2026

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More