Review Time
I ordered the product and was going to try it, but after talking to my doctor, I was told that I should not use it due to the amount of meds I take since having a double transplant. The correspondence with Aileen was fantastic, my order was sent and then returned and processed in a great time. I couldn't ask for better service!
Dr Eric Berg used Cartpanda for supplement product purchase payment. Product did not produce any benefit. I requested a refund within the promo time limit via email. After ten days and no response, I sent a second refund request email. I did not get a response from my second email. I called “Customer Service”. Hostile representatives refused ANY help. I challenged the charge through my credit card company and their investigation resulted in a 100% refund. Shame on Dr. Berg for doing business with Cartpanda and shame on Cartpanda. I will be posting this experience on other social media platforms. Most credit card companies will assist as long as you file a timely dispute, usually within sixty days from the statement which has the charge. You will need to provide detailed information supporting your dispute. Best to use a video recorder to document the purchase.
I noticed a charge of £234 on my account for slimming tablets that I did not order. I returned the package immediately after receiving it, but the company is ignoring my emails asking for a refund. Their return policy seems misleading, and their customer service is unresponsive.
The service promotes free shipping, yet they automatically opt for VIP shipping, which costs $19. If you wish to avoid this charge, make sure to uncheck that option or thoroughly read the shipping details. I contacted the support team, and they informed me that it's non-refundable. I bought a specific blend and won't be placing any further orders.
They claim to offer free shipping, but they automatically select a VIP shipping option that costs $19. If you don't want this charge, make sure to deselect it or thoroughly read shipping instructions to avoid high fees. I contacted them right away, and they said it’s non-refundable. I purchased a product called Mega Blend and won’t be ordering from them again.
If you see a product online linked to this company, don't order it. I canceled my order shortly after placing it, but they sent it anyway. I was told the order couldn't be canceled despite my timely request. They also charged me twice for a product, and when I called to resolve it, I was given the same unhelpful response. I don't recommend ordering anything from them.
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