cccfusa.org

4.7
4.7 Based on 93 reviews

We are a 501(c)(3) nonprofit organization that provides financial education, counseling, and debt relief services to individuals and families nationwide. Our mission is to empower people to take control of their finances and make informed financial deci...

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Average Rating

4.7

/
5

93 Reviews

5 Star
89%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
7%

All Reviews

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Review Time

Samantha Katawicz
Very helpful and understanding, and never judgemental. I really appreciate the help I am getting to

Very helpful and understanding, and never judgemental. I really appreciate the help I am getting to pay off my credit card debt, as the extremely high interest was eating me alive. Everyone I've talked to has been very kind and helpful and they were able to get my interest rate from over 26% to under 3%. I highly recommend this service

5
Date of experience: Feb 23, 2026
Madison
Gives me better interest rates than my…

Gives me better interest rates than my credit card this will help me pay it off faster

5
Date of experience: Oct 30, 2025
Scott Rowe
I initially contacted CCCFUSA.org about…

I initially contacted CCCFUSA.org about a debt management plan. The first representative told me there would be a $100 setup fee but no monthly fees. Before committing, I checked with another nonprofit (InCharge.org), which had no setup fee and only a $20 monthly fee.During my second call with CCCFUSA, the tone shifted. I was told that InCharge was not a true DMP provider and that using them could hurt my credit. I later found this information to be incorrect. Near the end of the call, I was also told that CCCFUSA’s own monthly fee would be $50 per month for nearly four years — something that wasn’t disclosed earlier.I ultimately signed up but quickly realized I’d made a mistake. Upon contacting customer service to cancel, I was transferred to another representative who challenged my decision, refused to process the cancellation, and created unnecessary tension during the call. I eventually resorted to submitting a written cancellation request, which was processed in reasonable time.In my personal experience, the interaction felt manipulative and unprofessional. I believe people seeking financial help deserve transparency and a calm, respectful process — especially when they’re already under stress. My advice: compare multiple nonprofit counseling agencies, confirm everything in writing, and don’t let anyone pressure you into signing.I hope this feedback helps the company improve its cancellation procedures.

1
Date of experience: Oct 29, 2025
Janeen Garrett
CCCF has been very helpful and is…

CCCF has been very helpful and is making this very easy to process..

5
Date of experience: Oct 16, 2025
Ari Ogletree
Very kind and helpful in helping me…

Very kind and helpful in helping me manage my debt. Always receiving constant updates and communication so I don’t feel left out and I feel happy with the program I’m in. Definitely eased some stress working with them

5
Date of experience: Oct 13, 2025
Andria Santos
Such helpful people!

Such helpful people!

5
Date of experience: Oct 10, 2025
Katherine Smith
Cccf

Lovely people

5
Date of experience: Oct 07, 2025
Kind and Helpful

Everyone I’ve spoken to has been very kind and understanding. I’ll take any help I can get and they have definitely been helpful. My credit score has improved and many cards have WAY less interest. I am very grateful.

5
Date of experience: Oct 01, 2025
Teerdad Kavoussi
They are just so helpful

They are just so helpful, and professionals

5
Date of experience: Sep 30, 2025
PP Box
The accessibility and quality of…

The accessibility and quality of customer service provided was exceptional.

5
Date of experience: Sep 24, 2025

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Business Details

  • We are a 501(c)(3) nonprofit organization that provides financial education, counseling, and debt relief services to individuals and families nationwide.
    Our mission is to empower people to take control of their finances and make informed financial decisions. We provide counseling services, debt management plans, and educational resources to help our clients gain financial freedom. Our team of certified counselors is dedicated to helping our clients understand their finances and develop a plan to get out of debt.
    We have been in business since 2002 and have proudly served thousands of clients throughout the United States. CCCF is a member of Financial Counseling Association of America. CCCF is also accredited by BSI as per ISO 9001:2025 standard. Our team of counselors is highly trained and certified as per industry standards. We understand the unique financial challenges faced by each of our clients and provide solutions tailored to their individual circumstances.
    We are committed to educating our clients and providing them with the tools and resources they need to achieve financial freedom. We believe in the power of counseling and look forward to helping our clients achieve their financial goals. Thank you for visiting our website, and please contact us if you have any questions or would like to learn more about our services.See more

  • email info@cccfusa.org
  • call 8009186709
  • language https://cccfusa.org

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