certifiedrate.com

5
5 Based on 33 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

5

/
5

33 Reviews

5 Star
100%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
0%

All Reviews

Filter Reviews

Review Time

Ferdinand Adona
Looking forward for my refinance my…

Looking forward for my refinance my home for next year Paul and his crew are very helpful five star is not enough the will help you all the way until the end of the loan thanks for your patience and support

5
Date of experience: Sep 03, 2025
Alberto Adams
I was about to give up on securing a…

I was about to give up on securing a loan when Paul reached out to me. He carefully considered every detail of our situation, reviewed my wife’s and my credit thoroughly, and guided us through a smooth and efficient process that ultimately got our loan funded. Paul’s years of experience really showed—he made everything feel simple and stress-free. Thank you, Paul! You’re awesome!

5
Date of experience: Aug 11, 2025
Trey Cooper
Good communication

Excellent service from certified rate and especially Keith V Morton has done an outstanding job in getting the refinance to our house for good rate. He helped and guided us every step in getting the loan closed and get a good refinance rate. I did not have any communication gap during this process with Keith. He answered all my questions during this process.Thank you Keith for making the process go smoother and easier.

5
Date of experience: Mar 21, 2022
Isaiah Scott
They beat all the other quotes and…

They beat all the other quotes and competitors and gave me the best deal. Super easy and quick process and would highly recommend. I shopped around for a few weeks and they were very easy to work with.

5
Date of experience: Mar 02, 2022
Carry Wright
Five stars is not enough to truly…

Five stars is not enough to truly describe what we experienced with CR(Certified Rate) from start to finish. We received two other rate quotes from Loan Depot and our credit union. My credit union experience was disappointing. The Loan Depot representative was very pushy and condescending. This being our first experience with the whole refi process, we had so many questions. Greg and his staff at CR were so knowledgeable and patient in answering all our questions. What really caused us to lean toward Certified Rate over Loan Depot was their transparency with everything and non pressure approach. But more importantly, they made us feel like they had our best interest at heart, not their wallet. I've had several conversations with Greg after our loan closed about other potential purchases and for information purposes on out of state buying opportunities. He's given me great insight as if he was in my shoes. I feel like we've made a friend for life. Now you might be thinking, not overly concerned about the customer service, you just want the best rate. We got both with CR! Loan Depot rate offer was slightly lower, but CR matched with no questions asked. I don't believe you'll encounter more professional, knowledgeable and honest people in the lending space than with Certified Rate. So blessed to have find CR.

5
Date of experience: Nov 25, 2021
Skyler H.
Certified Rate is excellent!

Certified Rate did an excellent job on my refinance! They are professional, clear, honest, and expedient. I would never use another company now that I’ve experienced such wonderful treatment. Greg really knows what he’s doing, and his team is great as well. They are fantastic all around. Top notch!

5
Date of experience: Nov 23, 2021
Jessie Hughes
Excellent service

Excellent service, painless process. It was always fast and easy to get a very quick answer to any question I had and everything went as they had told me. Highly recommended

5
Date of experience: Nov 23, 2021
Hector Wilson
Outstanding experience overall

Outstanding experience overall, minimal hassles and they really advocated for us to get out refinance in record time. This will be our 3d Refinance with Paul and his crew and I highly recommended them.

5
Date of experience: Nov 17, 2021
Lavender Howard
I would recommend Paul at Certified…

I would recommend Paul at Certified Rate for your financing needs. He is knowledgeable and responsive. His team is efficient and you can count on them working their hardest to get your transaction closed.

5
Date of experience: Oct 08, 2021
Hope Sanders
Paul and Pam are great to work with

Paul and Pam are great to work with. Always available, answer questions directly and openly and overall provide an excellent service and stay above many others who I have contacted for refinancing several properties. Finished my second refi with them and recommend them highly.

5
Date of experience: Oct 06, 2021

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More