Review Time
This is a terrible company that I wasted my money on! I signed up for three different zip codes to receive buyer and seller leads from. I have gotten anything but that! Mobile homes, properties that are shacks out in the country an hour away from my requested zip codes and buyers saying that they never requested anything. When I keep asking for a refund and to cancel they just keep giving me the same answer. It looks like a repetitive response that they don’t even actually respond to. I tried them out due to an agent recommending them on a Facebook group I am a member of. I think that was a scam also! Steer clear of this company because they are dishonest and they are just going to take your money and not deliver anything they promised! They are a scam!
If I could give this company no stars I would. They give you crappy leads and won't let you cancel the service. I disputed with the credit card company and even though I sent emails showing I cancelled the service within the first 30 days, this company would not refund my money. They are ripping people off!
Before buying any leads I always do my due diligence and research reviews. I ended up on Certileads facebook profile and found several testimonies from what ended up being multiple fake accounts. The accounts look real at first, but after you do some digging you realize these agents don't exist with a simple Google search - or they're using a real agent's name but different pics and a different city with nobody at their local agency being able to look them up. I reached out to one of the actual agents one of these was impersonating and he said he's never bought leads from them or even talked with them.
If I could give them zero stars, I would. I live in a major city and have gotten 1 lead from the city. No leads from my area code. This is a dishonest “business” and I wanted to warn others. I asked for a refund when it was clear that they were not able to deliver on what they promised after 3 weeks of hoping they could adjust and retarget- and they at first said they would refund and then sent a message saying they would not. Clearly, this would have been different if they had provided leads in my area. They did not. Do not waste your time or money. Please beware!!
Stay away from CertiLeads! I paid $750 for one month subscription, where I received (20) total leads, 16 of which I had already received from another lead source! I complained and they extended my subscription for another month. I received (8) more leads, from which one was a duplicate lead. I complained again, and they extended another month. So here we are, three months into my subscription, and only (28) total leads, with 16 of them that I already had from a previous lead source. They did nothing to resolve the issue, there's no phone number listed to talk to someone live, very POOR customer service and a horrible company to deal with!
Avoid this service at all costs! I paid $1,500 for what was promised to be high-quality leads, but what I received were fake contacts, incomplete information, or individuals who were not interested in buying or selling a home. I was assured by their representative that they would support me throughout the process and resolve any issues I encountered. Unfortunately, nothing was done to address my concerns. I received no meaningful follow-up, no resolution, and no proper response to my inquiries. This has been a completely frustrating experience.
I paid $750 for 1 month. So far I got 36 leads this month which is great. However I only get an email name and phone. No idea what they clicked what they filled out or what they are looking for which makes the call awkward and unprofessional when you’re an agent. The only 2 that responded complained and told their attorney and the other said not to bother them like the last lesson that called. So I guess no response is bc they don’t want to buy or sell a house. Worst and no phone number to complain and get my money back. $750 is a lot for not 1 sale or decent phone call. Will report to better business bureau if I can’t get a human on the phone with them and report this.
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Are you tired of wasting time on deals that fall out before they even start? Our team of real estate marketing experts can generate high-quality seller leads on Google for you! Let us do the heavy lifting while you focus on what you do best – selling homes. Just one of our many lead generation services, CertiLeads is an invaluable tool for brokers and agents who want to prospect for houses in their attention areas.
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