Review Time
This company is a complete scam!! Not one valid lead. I paid for there service since October, the first leads were all fake. The people had no idea why I was calling them. then the leads stopped all together. I just received a "lead" from an elderly woman who doesn't even have a computer. This company is a complete scam!
Absolute scam. You get majority fake leads. when you first start with them it seems great, you get a few good leads, the price is good, etc. I took a break over the holidays. I renewed at the beginning of February. For $200 you're supposed to get a minimum of of 10 leads. I got one. Reached out to customer service at the end of February. For over a week I got strung along being told by "paul" that they were looking into this. Every day I'd get a response with something like "im escalating this" "im waiting on upper management", every day i was then told the same thing. They "couldn't refund me because the marketing campaign for me was already in use"... meanwhile i got one singular fake lead from a state that im not even remotely associated with!
Then i reach out to another rep, "john" who said the same thing and never got back to me. I've worked customer service for years so I know how the game works. After two weeks, Paul said they would give me a "complementary month of leads", I didn't want one, I wanted my money back. Still no leads from that BS "complementary month of leads". I have been trying to get a refund for over a month now. I want my $200 back. They blatantly lied to my credit card company as well. They never actually show you the "marketing" they do for you, they just describe it for you in the FAQ section. I asked to see it as proof that I was getting what I paid for, they wouldn't. Again I worked in customer service for years so I'm not yelling at anyone or anything. I send a quick email to them every single day, and I have still yet to hear from them. There's no wonder they have poor reviews here, on social media and on other sites. their leads turned into trash and a number of people have been ignored by their "support team". It's not the fact that it's $200, its the fact that I paid, and services were not rendered, and they do this to people a lot im seeing. They have bot accounts all over facebook groups also to continue scamming people.
Absolute scam. You get majority fake leads. when you first start with them it seems great, you get a few good leads, the price is good, etc. I took a break over the holidays. I renewed at the beginning of February. For $200 you're supposed to get a minimum of of 10 leads. I got one. Reached out to customer service at the end of February. For over a week I got strung along being told by "paul" that they were looking into this. Every day I'd get a response with something like "im escalating this" "im waiting on upper management", every day i was then told the same thing. They "couldn't refund me because the marketing campaign for me was already in use"... meanwhile i got one singular fake lead from a state that im not even remotely associated with!Then i reach out to another rep, "john" who said the same thing and never got back to me. I've worked customer service for years so I know how the game works. After two weeks, Paul said they would give me a "complementary month of leads", I didn't want one, I wanted my money back. Still no leads from that BS "complementary month of leads". I have been trying to get a refund for over a month now. I want my $200 back. They blatantly lied to my credit card company as well. They never actually show you the "marketing" they do for you, they just describe it for you in the FAQ section. I asked to see it as proof that I was getting what I paid for, they wouldn't. Again I worked in customer service for years so I'm not yelling at anyone or anything. I send a quick email to them every single day, and I have still yet to hear from them. There's no wonder they have poor reviews here, on social media and on other sites. their leads turned into trash and a number of people have been ignored by their "support team". It's not the fact that it's $200, its the fact that I paid, and services were not rendered, and they do this to people a lot im seeing. They have bot accounts all over facebook groups also to continue scamming people.
NEED TO START A CLASS ACTION LAWSUIT AGAINST THIS COMPANY THEY ARE SCAMMING REAL ESTATE AGENTS ACROSS THE COUNTRY!!! SCAM SCAM SCAM ABSOLUTELY A SCAM !a complete scam they send junk leads, DON'T WASTE YOUR MONEY, it is shocking how credit card company let them take advantage of clients and don't protect clients from these scammers
If I could give zero I would. I signed up for 3 months, after the first month and a half the leads stopped coming through and they said they were "working on it" for two months. They never came back and I asked for a refund and they would not do it. The leads were terrible anyways, not real leads at all.
When I initially signed up, I was charged twice. I immediately notified Certileads and asked them to correct the second charge. They responded that they would look into it. i reached out three more times with not resolution so I finally had to dispute the charge with my bank. After one month of receiving leads from them, the leads suddenly stopped. I reached out again asking why I was no longer getting leads. They responded again that they would "look into it" and then nothing. I emailed again and now am getting no response. This company is a SCAM!
This company is terrible scam and their leads are worthless!!! I signed up for seller leads and all of the leads I was able to reach said they were not selling and had no plans to. They were not happy that a company had their information that they were selling. The company sent me a form that appears that a seller filled it out but all the leads I spoke with said they never filled out that form. SCAM!!!
STAY AWAY FROM THIS COMPANY!!!This company sells “real estate leads” that are not real. The people contacted ARE NOT LOOKING TO BUY OR SELL HOMES!!!!! When you complain, they avoid refunds and give generic excuses. This service is a waste of money.
Not good customer service; what they told me before I signed up was different from the experience I received after making the payment, and they would not provide response to my inquiry about the differences. The leads seem fake. Don't waste your money. This company appears to a scam.
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