Review Time
I haven't received the parcel. I've ordered almost 2 months ago. I haven't received even tracking number.
I've texted multiple email to support and haven't received a reply.
Asked for refund - nothing.
Scam
Bought blue lotus and Ceylon cinnamon from Ceylon Spice Garden. The parcel reached me in just 14 days from Sri Lanka.Both items were vacuum packed really well and arrived fresh. The cinnamon has a strong nice smell, the blue lotus looks good, and the prices were cheaper than most etsy shops.Overall good quality. Will order again.
Following my recent review you said you were here to help. No direct contact number is given. So i have still not received your products ( ordered late february!) and to add insult to this I just received a request for feedback on the products that I have paid for and have yet to receive in over a month and a half. Don’t buy from this company - this is a scam
I am writing in response to your survey asking me to rate the quality of the Ceylon cinnamon and the overall service.I purchased the Ceylon cinnamon from you approximately 3 months ago. To this day, I have still not received the product. Before asking me to rate the quality of an item I have never received, please first check your records and verify whether the order was ever actually delivered to me.As for the service: it does not deserve even one star. It has been extremely poor — three months with no delivery and no proper communication.Regarding the quality of the Ceylon cinnamon: I have no idea, because I still do not have the product in my hands.Please resolve the delivery issue before sending any further surveys. Thank you.
I had a very disappointing experience with this seller.I paid an extra 30€ for express shipping (3–5 days), but my package was sent using standard registered mail instead. The tracking clearly shows a delivery estimate of 3–7 weeks, which is completely unacceptable and not what I paid for.This feels misleading and dishonest — charging customers for express service but using a much cheaper, slower option.Customer trust is important, and this kind of behavior seriously damages it. I have requested a refund for the shipping fee and am still waiting for a proper explanation.I would not recommend this seller unless they fix their shipping practices.
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Whether you're a professional chef, home cooking enthusiast, or someone discovering the world of authentic spices, we invite you to experience the difference that true Ceylon spices can make. From our family spice gardens to your family table, we're honored to be part of your culinary story.
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