Review Time
I never received my order (which i made August 16th) i received a tracking number August 25th after sending them an email asking what the status of my order was (considering it had already been 9 days with no information), the tracking number that only a label had been printed buy the carrier had never taken possession of the package. I’ve contacting chaos fragrances multiple times, through three separate channels and never heard a peep back from them. Extremely disappointed and frustrated with them, a response of any sort would have been appreciated. This is no way to treat paying customers, my package wasnt “lost” in the mail, it was never mailed.
I’ve gotten good fragrances from chaos. He’s always trying to find good deals for people really it’s a site that people need to check out and stay up to date with and he’s not afraid to take care of any mistakes that he does make.
I had a damaged package with no contents inside. Filed a complaint with the carrier then tried several times to contact Chaos to rectify the situation but there was never a response. Customer service is the worst I have ever had to deal with!!
Ordered from other "sample" sites.Chaos bottled their samples in glass. Giving them a more luxury feel in the hand and retaining the scent compared to similar sites that ship samples in cheap plastic vials with the scent seeping through the plastic.I was able to find scents that were unavailable at other sample sites. Hugo Boss Absolu for example.Keep up the good work. Hope your collection continues to grow.
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