Review Time
Very bad. I ordered in November and I still haven’t received my package. The package was delayed so I could not pick it up because I wasn’t home. So it got returned to the company. I reach out and said I want them to ship my order again. They said they will do that. Now 1 month later still haven’t got my order. They are ignoring me. I have email and also wrote multiple messages on what’s app
Very bad. I ordered in November and I still haven’t received my package. The package was delayed so I could not pick it up because I wasn’t home. So it got returned to the company. I reach out and said I want them to ship my order again. They said they will do that. Now 1 month later still haven’t got my order. They are ignoring me. I have email and also wrote multiple messages on what’s app
One of the fastest deliveries to Madrid I have experienced. Previously, I ordered similar services from another provider and had to wait much longer, so this was a very pleasant surprise.I would also like to especially highlight the customer support team. I did not receive the tracking code immediately, so I decided to contact them to уточнить the tracking number. First of all, the website provides clear and real contact details, including an email address and a WhatsApp phone number, so there is no need to search for contacts or use complicated feedback forms. Secondly, I received a response very quickly, which was reassuring and professional.The package was delivered within 3 days from the order date. Excellent service, efficient communication, and fast delivery. Highly recommended!
I received my order last Monday, January 26, 2026.And I sent an SMS the same day. But got no reply. This is a copy of the message:Hello. Good evening. This is regarding my order (#44125). I received them today, but instead of receiving AGE-R GLUTATHIONE GLOW TONER, I received the MEDICUBE GLUTATHIONE GLOW SERUM. I only realized it now, which is a few hours after I took everything out of the box. I have not opened the bottle of the serum, but its no longer in the box. I haven't used it, in short. - Catherine Schwery Order #44125
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