Review Time
My wife and mother in law booked for the Qatar Airways for the inward flights from India to UK on the same date and time. Unfortunately, my wife’s flight schedule changed to another date and we were shell shocked about the move from the airline. My mother in law needed substantial assistance from her daughter for her journey.
We knocked all the doors and were not getting any response at all. Mr. Diamond came to our rescue. He went out of his way to help us. His support was immense. He spent a lot of time and energy to resolve the matter. Mr. Diamond was very true professional and exceptional in handling the situation. Very proud of him. We experienced that he was doing his job with passion and dedication.
Thank you Mr. Diamond for your great support and we wish you good luck in your future.
Thank you,
Temmy
My wife and mother in law booked for the Qatar Airways for the inward flights from India to UK on the same date and time. Unfortunately, my wife’s flight schedule changed to another date and we were shell shocked about the move from the airline. My mother in law needed substantial assistance from her daughter for her journey. We knocked all the doors and were not getting any response at all. Mr. Diamond came to our rescue. He went out of his way to help us. His support was immense. He spent a lot of time and energy to resolve the matter. Mr. Diamond was very true professional and exceptional in handling the situation. Very proud of him. We experienced that he was doing his job with passion and dedication. Thank you Mr. Diamond for your great support and we wish you good luck in your future.Thank you,Temmy
I strongly advise against using this agency; they are thieves. They advertise low prices, you buy the tickets, then they call you to say the prices are inflated. They then find you another ticket at double the price, and you have no choice but to pay the difference or else your money back. I bought two tickets for $2500 , and ended up paying $4600.
I had a few queries, follow-up questions and needed additional help and these were all facilitated by Marc who ensured that I had direct access to pertinent information and any possible follow up that. This is what good customer service is. Awesome. Thank you
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