Review Time
Tour guide's names are in brackets. We had a 14 day tour of Harbin (Winnie), Kunming (Doyle), Lijiang (Alice), Dali (Frank), and Shangri-La (Pema). We were very well looked after. All the tour guides were extremely watchful and attentive of us and spoke quite fluent English with the exception of our guide in Harbin, Winnie. They were quite knowledgeable too. Winnie doesn't seem to know how to get the group of 8 to walk together. She walks slowly in the front unaware that the others are trailing quite far behind. One of our group member fell and was bleeding way far behind us. I had to yell loudly at her to get her to stop and then come back to look for the fallen member. At least 300 meters behind us. In the meantime other members of our group took her to the police station to get attended to. It happened at the "Pedestrian Tunnel under Zhongyang Street in Harbin. I myself fell in Kunming, your tour guides and bus driver, Mr. Ma was so helpful in so many ways. Helping me up and down the bus. Also, taking me on a wheelchair where possible and supplying ice for an ice pack for me. Also, when our flight was delayed for eight hours, Vanessa, helped us arrange to rebook tickets around midnight and had transportation and a guide waiting for us when we landed and arranged for next morning's transportation to the airport. That is what I call "going above and beyond". All in all I would recommend China Travel with confidence to my friends.
We had a great time with Daisy in Dali.
She is professional in her approach, with a very friendly and genuine touch to bring us through each day's program. Besides being bilingual and knowledgeable about the history and information about the places, she is able to manage the appropriate amount to share while pacing our energy level and overall time management; always checking on our preferences and how we are coping with the higher altitudes.
She is very caring, passionate about her work and wanting her guests have a good local experience and a great time.
The Guides such as Doyle, Frank and Alice, and drivers such as the 2 Mr Ma's made trip exceptional. My friend fell in Stone Forest and hurt her leg. They pushed her wheelchair through gravel and cobble stones. Lifted the chair when there are steps. Way beyond call of duty. Doyle kept us laughing with his personal life stories during our bus rides. Thank you all
We had a great time with Daisy in Dali. She is professional in her approach, with a very friendly and genuine touch to bring us through each day's program. Besides being bilingual and knowledgeable about the history and information about the places, she is able to manage the appropriate amount to share while pacing our energy level and overall time management; always checking on our preferences and how we are coping with the higher altitudes.She is very caring, passionate about her work and wanting her guests have a good local experience and a great time.
We spent a wonderful day in Chengdu with guide Helen visiting the Panda Breeding and Research Centre, People’s Park and Kuan-Zhai Lane. Helen expertly guided us thru the Panda Centre, navigating thru the crowds and timing the various areas to ensure we maximized our sightings of the Pandas. She filled us in on how the pandas are taken care of (spoiled) and many other interesting facts about what the centre does and how the pandas live. What we enjoyed most about the day (besides the adorable pandas) was experiencing Chengdu’s culture exploring local neighbourhoods such as People’s park and Kuan-zhai lane with Helen sharing her local insights and personal experiences. We enjoyed watching locals spend time in the park and having tea with Helen. It felt like visiting with a good friend. We also enjoyed trying local food at Kuan-zhai lane. We liked the sense of community in Chengdu despite a population of 20M.It was a wonderful day. We will be back to see more of Chengdu. Thank you Helen!
Vivi was an excellent travel consultant and went above and beyond to plan our trip. We had issues at our end with delays in arrival and Vivi quickly reshaped our itinerary, so we still got everything done we wanted to do. The guides and drivers are very informative and had good English,
8 days Beijing - Shanghai Tour Had a wonderful experience transacting with Vivi, our travel consultant. she doesn't mind even if we keeps changing our itinerary, she's very patient and understanding. Likewise, with our guide in Beijing, Jason very passionate and professional with his work. full of knowledge and very informative.
Sarah was an excellent guide. She was very knowledgeable about the history of Chengdu and was providing useful information to us. Very personable and easy to work with. Her command of English was excellent and very fluent. We had her as a guide from Dec 9-14. Highly recommended!
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