Review Time
I'm from the USA and very much needed a superbly high quality new drinking vessel / Chuug to drown my sorrows for what America has become...🤪...!!!
My order was delivered on time, as
stated from Chuug staff, from Wales to Minnesota!!... what's more unbelievable is that it was delivered to my door at 2AM!!! By vampire delivery or who, no idea!!?? 😆
I'm blown away by the quality of materials and craftsmanship!!! This is a HUGE value and a damn awesome design!!!
I'm saving up to buy more Chuugs!!!
What a kickass product and name!!!
Very well made, great design with the screw out insert, however I have to be honest, it could be improved by being slightly wider. I cannot fit a hand inside it to wipe out the bottom properly.
Also, the rope handle was not in the best condition, seems rough and weathered rather than clean out of the box. I’m not completely dissatisfied, but for the price I felt a little deflated. Very good shipping time to Australia. Would buy again if you make one a little rounder
It’s an interesting mug—big enough to keep drinks cool and hefty enough not to tip over easily. The stainless steel insert has a screw-in mechanism, so it doesn’t separate, which is a nice touch.
The handle is a little tight in my hands, and I don’t have big hands—mine are about a medium in leather gloves. If someone had larger hands, they might not be able to fit them comfortably inside the handle. The rope handle is also unique. I expected a much darker charcoal color based on the pictures, but it’s noticeably lighter in person.
For the price, I’m still a bit on the fence. Shipping was fast, and it’s a clever, well-made product, but it doesn’t match the photos 100%.
I recently ordered 3 Chuug mugs to be delivered to Los Angeles, and I’m genuinely impressed. They arrived well before the estimated delivery date, which was a wonderful surprise. Two of the mugs were personalized as gifts for my friends, and the third one was for me—each mug looks fantastic and feels sturdy, with the customization adding a thoughtful, personal touch. Packaging was secure, and the mugs arrived in perfect condition. Highly recommend for fast shipping, quality products, and thoughtful personalization.
I bought 1 for myself and 1 for my brother. Got the mugs a few days earlier than Chuug's target date and they were everything that was advertised. Going to take care of it as directed and only use it on special occasions, like days that end in y.
i gotta say, i paid a good chunk of change for these monogramed engraved tankards to give as gifts. and after receiving them, I'm a little disappointed. The shipping took a lil long, about 3 and a half weeks from order date. the V3 mug has a nice form factor but its missing the decorative circular grooves that go around the base, as I've seen in the pictures. the rope handle is comfy but frayed a bit. the monogrammed coin that's inserted in the side is off center and isn't actually engraved like the sample picture shows. Its just laser etched evenly with the rest, giving it a contrast of silver over brass, not the beautiful deep engraving that's shown. The coin in the side that's inspired by "ancient exploration"- inspired by craftsmanship, connection, the spirit of giving and the values of the Viking Gebo rune; its a doubloon. they shaved down a Spanish doubloon replica and called it the chuug logo inspired by Norse runes. its Spanish, and represented the ties to the catholic church. AND FINALLY, the steel insert that screws into the inside base of the tankard for cleaning, is a great feature for a non submersible mug. but its totally off center, exposing the edge of the wood which catches your lip. I was moved by their covid story, but I cant recommend one of these. its not nearly the craftsmanship that inspired me to purchase.
These mugs are of exceptional quality and retain heat effectively. I encountered an issue with one of the wooden mugs cracking from the two I ordered, and not only was a replacement sent, but the support team also generously included an extra V 3.0 mug for me to try. Their products are absolutely worth the cost, and the customer service is outstanding!
Excellent company and a wonderful gift for my husband. The item was exceptionally well made and arrived promptly. The company was great to work with; I had a discount code that I forgot to apply at checkout, so I emailed them to ask if they could help.
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