cibt.com

3.6
3.6 Based on 141 reviews

CIBTvisas is the global leader in travel visas and US passports. Millions of international travelers have trusted CIBTvisas to secure their business visas or tourist visas....

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Average Rating

3.6

/
5

141 Reviews

5 Star
55%
4 Star
10%
3 Star
4%
2 Star
5%
1 Star
26%

All Reviews

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Review Time

Madonna Smith
Using this service for my visa application truly eased my burden.

Using this service for my visa application truly eased my burden. Knowing that experienced professionals were reviewing my documentation and submitting the application on my behalf provided real peace of mind. For anyone who finds the visa process daunting or simply lacks the time to navigate its complexities, this service fulfills its main promise.
Areas for Improvement
When I faced an issue with my passport photo, I received a generic list of requirements instead of a specific explanation of what was wrong with my submission. It would be much more helpful to identify the exact issue so applicants can correct it efficiently.
Additionally, the customer support experience felt somewhat limited. Representatives appeared to follow a script, and when I asked for escalation or to speak with a manager, that option wasn't available—I was directed to email instead. For those dealing with unexpected challenges, having a real conversation with someone who can troubleshoot immediately would make a significant difference.
Final Thoughts
The service isn't cheap, but I still found it valuable. It ensured my application was accurate, complete, and processed promptly. I would recommend it—just be aware that if complications arise, you might need to be patient with the support process.

4
Date of experience: Dec 27, 2025
Braxton B.
Initial Upload Anxiety, But Support Was Excellent

Uploading our photos and passports correctly was quite stressful. However, the service managed our submissions well and met the requirements for India.

5
Date of experience: Dec 26, 2025
Brandon Cooper
Needs a bit of refinement

Could use some refinement, as I had to re-enter information several times. However, the service was excellent, though it took over a month, likely due to a backlog. The visas arrived just in time.

4
Date of experience: Dec 26, 2025
Flayerklix82
Fast but Pricy

It was stressful to upload our pictures and passports in the correct format. Nonetheless, the service managed to accommodate our needs and met the requirements for India.

5
Date of experience: Dec 25, 2025
Lara Barnes
Numerous hidden fees and frustrating support

There were many hidden costs, and it was nearly impossible to reach the customer support team.

1
Date of experience: Dec 23, 2025
Abby Morgan
Service navigated tough photo standards

The service successfully handled a challenging photo acceptance standard for Brazil, after multiple attempts on my end.

5
Date of experience: Dec 19, 2025
Victor
Extremely Fast Service

I applied for my visa on Tuesday afternoon and received it back by Friday morning. The application form was a bit intimidating, but I managed it. I'm very pleased with the service and their email updates. Thank you; now I can prepare for my trip next month!

5
Date of experience: Dec 19, 2025
Randi K.
Friendly and Helpful Staff

I had to call three times for questions, but I find the service to be a bit pricey for what it offers. They essentially provide the same service as the post office. Nonetheless, the staff on the phone were very helpful, polite, and professional.

4
Date of experience: Dec 16, 2025
Herbert Hughes
Outstanding Support

The representatives kept me updated and delivered ahead of schedule. I can always rely on this service to come through.

5
Date of experience: Dec 15, 2025
Neil
Top-notch Service with Transparency

This service excels in efficiency, communication, and has no hidden fees. I wouldn't consider using any other option and highly recommend them.

5
Date of experience: Dec 09, 2025

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Business Details

  • CIBTvisas is the global leader in travel visas and US passports. Millions of international travelers have trusted CIBTvisas to secure their business visas or tourist visas.

  • email enquiries@cibt.com
  • call 7039031400
  • language https://cibt.com

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