Review Time
I wasn't familiar with the seller, but they offered the best price on a box of Montes, so I decided to try them out. The shipping was prompt, and they even included a handwritten thank you note along with a complimentary baby Acid cigar. I will certainly be making future purchases from them.
I had never encountered this seller before, but they offered the best deal on a box of cigars, so I decided to try them out. They shipped promptly and even included a handwritten thank-you note along with a complimentary cigar. I will certainly be making future purchases.
This vendor is not reliable, and I would steer clear. After placing an order through a payment service, I received a confirmation from a personal email. It made me worry about receiving a mishandled product. Thankfully, they canceled my order due to stock issues. Without proper inventory management, I can't trust this business and won't order again.
I've placed over 10 orders on this platform and received all of them. There were a few delays, but I learned I needed to contact them using the correct email (not the one on their site but the one linked to their payment account) to get a response. Other than that, everything has been satisfactory.
I stumbled upon this seller's website and found their prices to be amazing. I placed two orders within a fortnight. I've ordered from many places, but I've never experienced such meticulous packing, with individual moisture packets for each order. They also included handwritten notes about my purchases.
I placed an order for a box of cigars on January 6th and received a shipping notification on the 9th. Today is January 29th, and I still haven't received my cigars. I've made two phone calls and sent three emails with no reply. I'm starting to feel scammed. I really hope they see this review and reach out to resolve this issue!
The pricing was fair, and my order of one box of cigars was accurate. I placed my order on a Sunday, but it didn't ship until Thursday. Many of us expect shipping within 1-2 business days, so I reached out on Wednesday via social media, voicemail, and email, but received no response. This lack of communication is concerning, suggesting they might be operating on a minimal scale while still profiting.
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Cigars City is a Knoxville, Tennessee based premium cigar shop that deals in some of the most respected cigar brand in the world. Get fast shipping and cheap prices on Arturo Fuente, Padron, Macanudo, Gurkha and a ton of other brands today!
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