Review Time
This is the first time I have ever left a negative review showing how bad this company is. While the service was not as expected what really pushed me to make this review is the rude emails and customer service from management.
I booked a deep clean and paid a significant amount for approx 5.5 hours cleaning. (I booked 8 hours for 2 cleaners, 1 arrived and stayed 5.5 hours resulting in me paying for 6)
While a basic clean was done things like skirting boards, behind furniture etc were not completed. The shower was ok but not sparkling as id expect from a deep clean. If I had hired a self employed cleaner at the average rate of 18e to 20e an hour I would have been okay with the clean but what was provided to me was not a deep clean.
I paid 185e and I think max that should have been paid is 100e. I would not use this company again. It is very overpriced for the clean we received.
When I complained I was offered for the cleaner to come back and fix the changes. I initially declined and requested a partial refund. They stated they would not offer this and just 2 hour free clean. When I accepted this offer, they obviously expected me not to as they revoked the 'goodwill' as they put it.
Awful service from management, with rude emails. Very overpriced.
I initially left 2 star but had to change to 1 star, would offer 0 if possible after the email interaction received
This is the first time I have ever left a negative review showing how bad this company is. While the service was not as expected what really pushed me to make this review is the rude emails and customer service from management. I booked a deep clean and paid a significant amount for approx 5.5 hours cleaning. (I booked 8 hours for 2 cleaners, 1 arrived and stayed 5.5 hours resulting in me paying for 6) While a basic clean was done things like skirting boards, behind furniture etc were not completed. The shower was ok but not sparkling as id expect from a deep clean. If I had hired a self employed cleaner at the average rate of 18e to 20e an hour I would have been okay with the clean but what was provided to me was not a deep clean.I paid 185e and I think max that should have been paid is 100e. I would not use this company again. It is very overpriced for the clean we received.When I complained I was offered for the cleaner to come back and fix the changes. I initially declined and requested a partial refund. They stated they would not offer this and just 2 hour free clean. When I accepted this offer, they obviously expected me not to as they revoked the 'goodwill' as they put it. Awful service from management, with rude emails. Very overpriced.I initially left 2 star but had to change to 1 star, would offer 0 if possible after the email interaction received
I paid for a deep clean. The website says that this means the shower would be scrubbed and the skirting boards done. I would have thought this would include cleaning behind furniture etc. But that was not the case it was more like a general clean. I wouldn't book this company again.
Probably one of the worst companies.Last time the cleaner came nearly 90mins late and was advised that it was not the companies fault but the cleaners. Gave them the benefit of the doubt as the cleaner did an amazing job and rebooked again. I have just been informed night before that no cleaner will Turn up as they don’t have cars and probably won’t have someone inThe future. Really bad service.
I found this company to be very unprofessional. It was the worst level of service I have ever received.I paid for 8 hours of deep clean and I received just over 1 hour of very superficial cleaning. When I tried to contact them they denied at first and then would not communicate at all. I would not recommend cleanless to anyone.
Claim your business profile now and gain access to all features and respond to customer reviews.
Cleanless is Home and Office Cleaning Services in Dublin and through Ireland,We are a Full Service Commercial and Residential Cleaning Company specializing in One-Time Residential and Daily/Weekly Office Cleaning
adileakdetection.co.uk
the-eurogroup.com
www.solutionspestcontrol.co.uk
clydewindows.com
invitari.co.uk
unifiedaz.com
homealliance.com
attic-aid.com
cleanbee.ai
rapidbuildinginspections.com.au
