Review Time
I finally received my order today almost one month after I purchased them. Customer service was, well shit. Two to three day delays hearing from them. When my package arrived today the package was shit. The cliffs smelt like chemicals. They fit great. Compared to others I’ve purchased from generic brands, they’re average. I don’t recommend this company. Also I ordered them off of their instagram shop and noticed that all of their comments on insta were disabled if that tells you anything. If I could post pics I would.
My experience with Cloggs was horrible. Not only did the shoes that I ordered ship 2 months later from when I ordered them, but they were never delivered to the correct address. I shipped them to my house and the delivery picture looked like it was a mail room?? Absolutely the wrong location. I reached out to customer service about a refund or shipping a new pair, but they did not do anything about it. Also, their website shows that they have 4 star reviews with TrustPilot when they clearly have a majority of 1 star reviews.
This is fraud. I was charged with a guaranteed shipping date over a month ago. I never received the shoes. When I e-mailed customer support, they stated they had not shipped yet. I immediately e-mailed back asking for the order to be canceled and refunded, so they sent me a "tracking number" and said it was too late and they'd already shipped. Convenient...I reported the charge as fraud with my credit card. Now, over a month later, I just received an unauthorized second charge on my credit card.
My experience with Cloggs was horrible. Not only did the shoes that I ordered ship 2 months later from when I ordered them, but they were never delivered to the correct address. I shipped them to my house and the delivery picture looked like it was a mail room?? Absolutely the wrong location. I reached out to customer service about a refund or shipping a new pair, but they did not do anything about it. Also, their website shows that they have 4 star reviews with TrustPilot when they clearly have a majority of 1 star reviews.
Product and Service was horrible, I purchased Items back in December 05, 2025 received Items January 7, 2026, They are made in China, Shoes sizes are way off, i ordered Size 10, my US size is 8.5-9. Shoes can wear 5yesr old, when i requested to returns or exchange, Mishelle C. from customer service said products are not refundable, i should refer their sizing chart before ordering. How they sizing chart is helpful ? after i ordered size and half bigger than i normally wear. Also very thing materials . DO NOT BUY CLOGGS.
Ordered these as a gift for the holidays. They arrived after the holidays and were very dissapointing. The quality of the product is terrible and there is an overwhelming smell of plastic when you open the packaging.On top of that, the return process it excruciating. The company constantly gives you the runaround, offering only 30% refund. Seems that they dont even want their product back and will say anything to not give the refund. Ridiculous!
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