Review Time
This company is a disgrace! I ordered a shirt in size small and simply wanted to exchange it for a bigger size. They told me that wasn't an option and offered me $5 as a "goodwill gesture." Please don't buy anything from this company. They should be put out of business!
Worst company ever!!! Purchased a red freedom sweatshirt to honor Charlie Kirk and received a very POOR quality red sweatshirt that had white throughout as if it was white washed!!! Contacted the company and they offered $7 refund and said their customer service department said it was authentic!!! Asked for complete refund or new sweatshirt and they advised I would need to send back to CHINA which would be expensive and at my cost!! What a joke!! DO NOT ORDERFRIM THIS SITE!!
This is what I just wrote to their support…..Seriously! I am willing to accept $20.00 for something that I paid $30.00 for and is literally worth $5.00! You should be ashamed of yourselves and especially for a charity that is meant to do good! Embarrassing to say the least and even for me for falling for such a mediocre item. DO NOT BUY ANYTHING FROM THIS SITE. ITS A SCAM
Cloth Secret is a deplorable company. Mine came approx a full month late from Spain! had no idea I was buying from a company located outside the USA. The quality of the shirt I bought was poor. The material was scratchy to the skin, the size M was more like a size Small. I tried returning it but they would not do it! DO NOT BUY FROM THIS COMPANY! Cloth Secret IS A SCAM!Has anyone tried to sue them?
Nothing like what I ordered . Poor quality and the iron on they used is even messed up. The m is apart from where it needed to be . What a rip off. One day I will learn not to order off Fb. And of course no return because was on sale. That is how they get away with it.
I’ve been waiting for over a month for 2 shirts. They are not complicated designs, yet I paid more than I should have and still don’t have them. The company made it look like they were part of an effort to support Charlie Kirk’s legacy but looks like it is a scam. Lots of shipping updates with no product delivered. Stay away from them!
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