Review Time
I acquired a VPS in November, but it was perplexing due to the requirement of a deposit to unlock certain server tiers. This wasn't clearly outlined in the interface, and I noticed others mentioning the same concern. My VPS was assigned a recently recycled IP address that had been used by a spammer just days prior. Although I don't utilize email services, the poor reputation of the IP led to throttling of third-party OAuth logins (like Patreon), resulting in timeouts and a frustrating experience for my customers, which forced me to switch to a different VPS provider shortly after. It's essential to verify IP addresses against multiple reputation and spam databases before reissuing them. The IP I received was still flagged in two databases less than two weeks prior to my assignment. Overall, this resulted in a disappointing first-time experience. I will give one extra star for the prompt responses from customer service, even though the overall experience was lacking.
They use deceptive "still in stock" campaign pages to entice you to register and trick you into depositing 10EUR before revealing that the advertised plan is actually "out of stock." When I filed a complaint, their response took hours. What I received was a promotion for a second Black Friday deal, which was far less appealing than the ad. I requested a refund or threatened to initiate a chargeback, and they replied, "We have processed your refund. The offer you claimed was not meant for unlimited use, and its availability could have been checked directly in the panel. Regardless, we do not accept threats or abusive behavior. Consequently, your account has been permanently disabled, and we will no longer provide services to you. Regards." I’m relieved I didn’t deposit using cryptocurrency.
I bought a VPS in November, which was confusing due to the requirement to deposit a certain amount to unlock certain server tiers. This wasn't clearly communicated in the interface, and others had similar concerns. My VPS was given a recently recycled IP address that had been flagged for spam just days before. Even though I don’t use email services, the poor reputation of the IP caused issues with third-party OAuth logins (like Patreon), leading to timeouts and a negative experience for my customers, which forced me to switch to another VPS provider shortly after. It’s crucial to verify IP addresses against multiple reputation and spam databases before reissuing them. The IP I received was still listed as problematic less than two weeks before it was assigned. Overall, this led to a disappointing initial experience. I’ll give one star for prompt customer service responses, even though the overall experience was lacking.
Initially hesitant as I hadn't heard of the service before, I decided to try it due to the reasonable pricing. It turned out to be surprisingly good; my VPS was set up in about 30 seconds, and it’s genuinely fast. Unlike other providers that claim “10 Gbps” but throttle the speeds.
I tried their servers, which were entirely ineffective. Their entry-level plan is misleading; when you purchase it, CPU usage hits 100%, and you can only SSH into the server. The network is terrible—advertised as a 10 Gbps port, but it's not even 1 Mbps.
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