Review Time
After 2 years they kicked me off the platform. Their support specialist Jay manually kicked me off after I asked him to verify if my account was in good standings (it was) I was just paranoid about a rejection that didn’t matter because I had 1000+ approved submissions so one 1 rejection was not going to do anything and I was still getting studies… next thing you know 30 minutes after speaking with JAY my account gets nuked..
Lesson learned for anyone do not contact their support for anything.
I used to use Cloud Research with success, and made a decent amount of money from it. In my experience, they did pay, and at the time, it went well. I liked the previous system of being able to choose to upload your ID or not -- it was made clear that by declining to upload your ID, you may be missing out on certain opportunities, but it was never mandatory. I am fine with that -- I am absolutely not comfortable with forking over my ID, and I am okay with taking a small penalty for that. I recently attempted to return to this site, and it seems that they have now made ID checks mandatory. This is an unacceptable invasion of privacy and, at least to me, makes the site unusable. If everyone would refuse to do it, they wouldn't be able to enforce this. Yes, using this service is optional. Fortunately, many competitors aren't such sticklers for invading the privacy of the people they're already using for their own gain. I am intimately familiar with academic research. The risk of participants being dishonest can be accounted for without forcing those participants to hand their personal information over to a website that is no less vulnerable to a security breach than any other.
After 2 years they kicked me off the platform. Their support specialist Jay manually kicked me off after I asked him to verify if my account was in good standings (it was) I was just paranoid about a rejection that didn’t matter because I had 1000+ approved submissions so one 1 rejection was not going to do anything and I was still getting studies… next thing you know 30 minutes after speaking with JAY my account gets nuked..Lesson learned for anyone do not contact their support for anything.
I was basically banned after taking surveys for two years. These sites need to be regulated. They are telling me I must verify myself to withdraw the final 11.00 dollars I owe. I am not going to provide my personal information to this site. They probably will have another excuse to ban me.
What a disappointing waste of a platform. I signed up. I logged in. They banned my account before I could even set it up. Then I ask what is going on and they said "No further information will be provided." So I am slapping their faces with another one star review. You see your reviews guys? Your website won't last much longer if you keep treating people like that. I did absolutely NOTHING, I was legitimately logging into the website for the first time. I didn't even get any emails indicating my account was ready to be logged into. The moment I log in, I'm banned.Yeah, you all are the worst. People were right. I shouldn't have even tried. Absolutely abhorrent how they treat people trying to sign up and apparently according to the reviews, it's abhorrent how they treat people already on their platforms.
I was told that they couldn’t grant me access and that the decision was final with zero reason or explanation. I don’t understand because I am part of many other research panels with no issue. Not sure what the problem is with them. But looks like by the other reviews I’m not alone. Do not do business with them.
Started off well, was provided a few tasks, which I completed properly, and I was pretty hopeful with this site. Then, randomly, I was placed on a 'waitlist', and after emailing support, they informed me that my account has been indefinitely put on the waitlist, with no reason given.Waste of time, I do not recommend in the slightest.
It's a scam by money hungry blood sucking people. More recently they have been scamming their participants on payouts. Something they've been doing more recently is offering an amount and after or during the study they offer us less. I thought I would warn you because of how we are being treated. We bring up the issue with them they send us nasty emails and threaten to ban us. We go through a strict screen process and we are not suppose to be disqualified for studies.
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CloudResearch, formerly known as TurkPrime, makes online social science, market research and participant recruitment powerful and easy.
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