Review Time
Sarah Spandrio needs a 10 STAR option :) I’m thrilled with her level of communication and understanding. I look forward to her messages daily and she makes a very daunting task of looking at my books simple and easy. This is the part of PM I’m lost in the most and I couldn’t handle as many accounts as I have without her magic touch. I’m so appreciative and grateful for your grace and patience!!
Working with APM Help has given me back my time and allowed me to focus on growth. Their bookkeeping skills are top notch and their knowledge of the software we use (both property ware and appfolio) are helpful when we run into something we need help with. Great people, great company, and I can;t speak more highly of them.
We recently worked with APM Help on migrating our property management system from Propertyware to Buildium, and we couldn't be happier. Nate from their team made the entire process seamless and stress-free. He was incredibly knowledgeable, responsive, and an absolute pleasure to work with. Highly recommend APM Help and Nate for anyone looking for a smooth transition or expert support!
Johanna and the team at APM Help have been fantastic to work with! They keep me on track so I can focus on growing the business. It's critical to have accurate books and they take the time to ensure everything is done properly. I've been working with them for a few years now and am glad that I have them in my corner. THANK YOU!
NO WAY. I see these reviews are old, here is an update of where this company is now. I signed up with this company and initially was excited, they sounded on the ball. My account was taken over and within a week there were huge red flags, the person was not doing proper math, having me transferring from bank to bank the incorrect amounts, forgetting to do tasks and after I paid $1200 for a clean up of my books it was ruined in weeks. I paid another $300 a month for full service. Nothing at all was done right, it was all done in reverse, and when I brought it up, Rachel the manager I guess started reversing things on my as if it was my fault, not offering a solution, no sorry, nothing while I had their head bookkeeper Nate verifying the mess that as made on my account by the account manager I had, it was disastrous was done. I had to spend two more hours with Nate fixing what I was paying to be done? Who does that?The passed me off to Nate because they had no capable account manager and said Nate will help you then you will need to find another company, kept every dime only offering to refund a bank account they knew very well I closed as I made the company name change, almost as though they knew I couldn’t do a chargeback since this account was closed so they gave me the big F-off. Nate is great, hopefully he will move to another company, the management there has no clue about building customer relationships and the owner is not really an owner, Larry hides and passes of issue to the inexperienced management team. Refusing to refund me now after spending $1900 and handed a huge mess. Nate, go somewhere else, you are the only person that knows anything there, you wont be appreciated for cleaning up others messes
Great overall experience with APM Help! From onboarding to day-to-day operations they have made our start-up business a huge success. You get a personalized onboarding specialist that gets all the processes in order and guides you to setup of your accounts. Then slowly start working with a customer support specialist who eventually takes over the day-to-day. They are always available for questions and provide very quick action for your needs. It's a no-brainer to go with APM Help... takes a ton of stress of your shoulders and work off your plate. Very impressed and the best decision we've made.
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Our mission is to provide reliable, efficient, and accurate property management services that prioritize quality and customer service. Work with our team of experts in AppFolio, Buildium, Propertyware, and Rentvine! We specialize in daily bank reconciliations, trust bookkeeping, audit and compliance, maintenance coordination, and property management software solutions. We believe in building lasting relationships with our clients by providing unparalleled value, exceptional service, and a stress-free experience. We are dedicated to empowering property managers to focus on growing their business and achieving their goals, while we handle the day-to-day tasks of property management with the utmost care and innovative solutions.See more
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