Review Time
I ordered the wrong size bra first time round and was prepared to send them back and reorder a larger size but to save this inconvenience you posted me the larger size. I therefore passed the smaller size on to a friend. Excellent customer service.
Order #43995This company not UK. Website says 30 day money back if not happy. I am not happy and want a 100% refund, bras purchased are not fit for purpose. Customer service now ignoring me which I believe to be delaying tactics.I am 34DD ordered 3 bras and sizing far too small. Raised a complaint quickly. I am astonished that returns are at my expense to China when company advertised as UK.I was told a free of charge larger size would be sent to me. Once happy I could order again via a shop credit. I was happy to accept.Free of charge bra never arrived.Asked for update.Next email from customer service said return at your expense to China or accept 50% refund.This is totally unacceptable. Avoid buying from this company.I objected and I am now being ghosted.
It was so easy to order and to say how far they were coming they came in good time. I was kept informed all along the delivery process and I had no need to contact the company for any issues. The bras look good and they are very comfortable, much better than underwire bras. If there was any downside I'd say that they fit snuggly to begin with but I'm assuming that once washed they may stretch a little and if not maybe I'll order the next size up next time. You may want to take this into consideration when you order.
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