Review Time
I like their blood pressure unit. Compact I can leave it on all night, when I wake up, I hit the button, check my blood pressure at a complete rest. I had a problem with their app. I contacted them, and we fixed the problem faster than I expected. I would recommend the blood pressure monitor for everyone. Size matters.
I purchased the iHealth Blood Pressure Monitor and it works great! I love the capability of storing my readings in a variety of formats so my healthcare providers can see my activity. This past weekend there was a software glitch that prevented me saving my readings. It was a weekend and I didn’t expect my issue to be fixed…I was wrong. The support team fixed the issue on aSunday. Thank you! Randy
I bought a Blood Pressure monitor through Amazon and it has made recording BP much easier. I had an issue with transferring data so decided to try sending a message through the contact link. I haven’t had much luck in the past with this type of support but in one day I got a message from a real person with a solution. When I didn’t respond in 2 days they sent a follow up to see if it solved the problem. I wrote back and said it did but I lost some data. Another person replied with a solution to that problem. Unbelievable support. No rabbit hole robot that leads you through a maze then leaves you frustrated and lost.
I bought their blood pressure cuff on Amazon. It has worked fine. One of the reasons I chose it was that they have an app for my phone that can record the history. However the app does not store it locally, and, if the company's server is unavailable, doesn't store it at all. I had been using it for months without reading the instructions. When I happened to read them, they were garbage. And I found that Amazon no longer carries it, and doesn't even allow it to be reviewed any longer. When I pointed out the problem with the instructions the first response had nothing to do with my complaint. However my snide response to THAT caused someone with a brain to actually READ what I wrote, and they fully acknowledged my valid criticisms. This last interaction makes me optimistic that they will get their act together. Please note that the unit has always worked properly, and I rather like it.
As a help desk I know that you get lots of complaints, I just want to make my opinion known.I think that the iHealth 5508T that I own is wonderful! Easy to use, accurate and reliable. The software it comes with is excellent. My doctor loves that I can show him the history of my blood pressure. I like it because it is convenient.
Just received my pulse oximeter model PO3. it was very easy to set up using the app. Can hold 100 test or you can upload to their app which is easy to use. it is bright and easy to see the readings. It says that it comes with a lanyard, but that has changed and they no longer do that so you’ll have to buy one if you want. No big deal.I have never seen a business on the Internet that has got better support than Ihealth has.
Due to a recent update, the iHealth app was not allowing me to save my BP readings. Nor could I log in after logging out. So I emailed customer service over the weekend. Due to the long holiday weekend, customer service was offline. However by Tuesday, Jade handled the problem very efficiently and fixed my issue within minutes. I am now back online and able to use the app properly once again.
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iHealth is dedicated to empowering healthier lives. As a pioneer of digital health from Silicon Valley, iHealth was founded in 2010 and launched the world's first Bluetooth-connected blood pressure monitor that worked with iOS devices. Through more than a decade of development, by integrating its FDA-approved, award-winning consumer medical devices and remote patient monitoring platform, iHealth has established a digital health ecosystem, the Unified Care model, for healthcare providers to manage chronic diseases remotely. To date, iHealth is one of the top brands in digital health & wellness and has expanded its Unified Care model to 13 states with significant clinical outcomes in hypertension and diabetes management.
During the first year of COVID-19 pandemic, iHealth was actively supporting the fight against COVID-19 by being one of the leading manufacturers of thermometers, shipping millions of them to its customers.
On November 5th, 2021, the U.S. Food and Drug Administration (FDA) issued an Emergency Use Authorization (EUA) for over the counter (OTC) sale of iHealth's COVID-19 Antigen Rapid Test. iHealth has since been a major supplier of at-home tests to the federal government, state governments, nonprofit organizations, and individuals.See more
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