comfortmedical.com

4.4
4.4 Based on 873 reviews

Your best choice in ostomy and continence supplies. Free home delivery. Worry-free Process. Superior customer service. Call 1-800-223-4738 or visit www.comfortmedical.com...

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Average Rating

4.4

/
5

873 Reviews

5 Star
74%
4 Star
8%
3 Star
6%
2 Star
3%
1 Star
8%

All Reviews

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Review Time

Barbara
Customer Service Rep Was Awesome!

Customer service representative was thorough and patient when I placed my

4
Date of experience: Feb 27, 2026
Carol

4
Date of experience: Feb 27, 2026
Steve Chappelear
Ordered supplies from these people on February 18th of this year over 9 days later I still have no s

Ordered supplies from these people on February 18th of this year over 9 days later I still have no supplies they continue to blame my doctor's office and I've been treated extremely rudely by any number of people at this company $1 million percent would not recommend it please try another supplier as these people are incompetent incapable and ignorant of the people they're trying to serve zero stars is the only thing I could give if it were possible. I've spoken to at least five different people and there has been no resolution as of the date of the writing of this complaint if you're reading this and hoping to become their customer do yourself a favor and avoid them like the plague they can't even do Saturday shipping after their screw up so we're left to fend for ourselves congratulations I guess I can just tape a Walmart bag to my side

1
Date of experience: Feb 26, 2026
Steve Chappelear
Ordered supplies from these people on…

Ordered supplies from these people on February 18th of this year over 9 days later I still have no supplies they continue to blame my doctor's office and I've been treated extremely rudely by any number of people at this company $1 million percent would not recommend it please try another supplier as these people are incompetent incapable and ignorant of the people they're trying to serve zero stars is the only thing I could give if it were possible. I've spoken to at least five different people and there has been no resolution as of the date of the writing of this complaint if you're reading this and hoping to become their customer do yourself a favor and avoid them like the plague they can't even do Saturday shipping after their screw up so we're left to fend for ourselves congratulations I guess I can just tape a Walmart bag to my side

1
Date of experience: Feb 18, 2026
Judy Salerno
I’m am blessed to have had this surgery…

I’m am blessed to have had this surgery to save my life. But wasn’t till now with these new coloplast products that I realized creators really considered the ostamate experience. Thank you for considering what our experience means to us. Comfort, safety, function and looks truly matter. You hit the mark 100%

5
Date of experience: Feb 14, 2026
WHYMAN Hassel
I use cimfort medical because they know…

I use cimfort medical because they know what I need and ship it out when I need it.the staff is super friendly and leave you feeling satisfied, knowing your supplies are on the way and you get what you ordered.i recommend them to whom ever needs regular supplies shipped to them. W Hassel

5
Date of experience: Feb 01, 2026
Randy Warner
Good experiences with Comfort Medical

I have been receiving catheters from Comfort Medical monthly for the last seven months.All of my orders were accurate and on time. All of my dealings with the personnel at Comfort Medical have been professional and cordial with no problems. I am sorry to read of other people having problems because that has not been my experience with Comfort Medical.

5
Date of experience: Jan 23, 2026
Barbara Davis
Comfort Medical went above and beyond…

Comfort Medical went above and beyond to help us. My mother didn't tell me she was just about out of catheters, and I forgot to check until it was almost too late. Comfort medical went out of their way to help us, and really did save us from probably having to bring mom to the emergency department. We won't forget what they did for us, and will highly recommend them to anyone who asks.

5
Date of experience: Jan 15, 2026
Robert Ludwig
They always let me know when it's…

They always let me know when it's almost time to be refilled, and they always come on time.

5
Date of experience: Dec 20, 2025
Stephen McCarthy
Needed wheelchair for my mother

Needed wheelchair for my mother. Melissa in Fredericksburg, Va store was extremely helpful. Her patience and courtesy eased Mom’s anxiety until she found what was right for her. Thanks Melissa!Steve M.

5
Date of experience: Dec 16, 2025

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