Name: condomoutlet.co.uk
Telephone: 000000000
Rating: 2.0

Morgan Powell Guest

Order never received, support unresponsive

I placed an order that never arrived. I tried to contact them via the email listed on the website, but it doesn't work. This feels like a scam. They are just taking money, and we should warn the authorities if possible. Others need to be careful when ordering. The tracking system redirects to another company's page. Please be cautious; I've lost my £25.

Date of experience: Jan 14, 2026

pierre7001 Guest

2 months ago

No phone support, email fails - seems like a scam

I placed an order but it never arrived. I tried to email the address listed on the website, but it doesn't exist. This feels like a scam. They seem to be taking money, and we should notify the authorities if possible. Others should be cautious when ordering. The tracking system shows another company's page. Please be careful; I've lost my £25.

Date of experience: Jan 05, 2026

Julius Hughes Guest

4 months ago

Email attempts for a refund unsuccessful

I tried to email about a refund for an item, but the email address no longer works! This feels like a scam.

Date of experience: Nov 03, 2025

Adel L. Guest

6 months ago

No delivery received - feels like a scam

No delivery, no reply, and the contact email on the site doesn't work.

Date of experience: Sep 01, 2025

Sydney Butler Guest

7 months ago

No contact options available

The contact email on their website is non-functional and I still haven't received my order or a refund months later.

Date of experience: Jul 26, 2025

Davis Guest

1 year ago

Unexpected customs charges

If I could give zero stars, I would. My order is held by customs, which is ridiculous since it seemed like a UK-based retailer and there was no information about this when I ordered. They want £96 to release it! And of course, there’s no response from the seller.

Date of experience: Jan 28, 2025

JeremyGamePlays64 Guest

1 year ago

Order placed but delivery issues

I placed an order, but after ten days it hadn't arrived. I contacted the seller and they refunded my money without issues. It turned out their courier had lost it! Hence three stars for at least trying to help.

Date of experience: Dec 10, 2024

Mas1Minecraftien Guest

1 year ago

Surprise customs fees and no support response

I previously had no issues with orders, but this time I faced unexpected customs charges of £35 from Royal Mail, despite ordering from a UK-based seller. It makes no sense. Even more frustrating, after sending five emails, I haven’t received any response or explanation. I’m puzzled by the lack of communication.

Date of experience: Sep 04, 2024

Casey Guest

1 year ago

Surprise customs fees and no support response

I previously had no issues with orders, but this time I faced unexpected customs charges of £35 from Royal Mail, despite ordering from a UK-based seller. It makes no sense. Even more frustrating, after sending five emails, I haven’t received any response or explanation. I’m puzzled by the lack of communication.

Date of experience: Sep 04, 2024

SamPokemon12 Guest

1 year ago

Skeptical at first but pleasantly surprised

I was a bit skeptical after reading the reviews, but I ordered on Friday and received my items by Wednesday. I really don’t understand the negative feedback! Super fast service with no complaints! I will definitely order from this site again!