Review Time
I am having difficulties reaching the company regarding a return. My emails and messages through the contact form have not been answered. Next time, I recommend using a payment method like PayPal or credit card to ensure a return option. It's strange that the company is not visible on Google Maps.
I am struggling to get in touch with the company. Attempts to return the item have gone unanswered via emails and the contact form. For future purchases, I suggest using PayPal or credit card for return options. It's peculiar that the company is not listed on Google Maps.
The representative identified the problem, resolved it, and sent me a screenshot of the working console via messaging. He was friendly and even provided an invoice before promptly shipping the console back to me. Excellent service all around—definitely will reach out again!
I attempted to reach out for repair services but received no response to my emails or messages. Basic communication is essential for any business or service channel. Ignoring customers is unprofessional and disrespectful. I wouldn't recommend this company if you value reliability and basic courtesy.
After following the representative's content online, I needed assistance with a PS4 pro motherboard connector replacement. It took just a week from when I sent it out to when it was returned, which I consider excellent given the volume of business he handles. I would wholeheartedly recommend this service and will use it again.
I sent my console for repair over six months ago and have yet to receive it back. All attempts to reach out via email, calls, and messages have been ignored. This situation feels like a scam, and it's deeply frustrating to have lost my hard-earned money.
I discovered the representative through online content and was impressed by his work, which led me to reach out for repairs on my device. I initially received a prompt response to my first email, but follow-up inquiries went unanswered over a span of several weeks. Based on the experiences of others, this seems to be a common issue, which makes me hesitant to send my device for repairs.
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ConsoleFix UK is an independant repair service provider offering electronic repair services
