Review Time
1) they lied about the processing speed of my order and wouldn't allow me to cancel it 2) the product was defective, flawed & doesn't work. The phone case wireless charger magnet is so weak, it can't stay attached to the charger & the slightest bump will dislodge it and it won't wirelessly charge thru the case. It's utter worthless.
Ordered wave mugs. Took weeks to arrive. When ordering i did not realise they shipped from USA! Said mugs totally unlike advertised item. Cheap and nasty. Certain would not be safe for hot drinks. Awaiting reply from them addressing my complaints but i3m not hopeful. Never ordering something I see on Instagram again!!
Very dishonest selling. Ordered expensive sea glass mug and wells later received cheap imitation... Nothing like pictures and I don't think would even be suitable for hot liquids.Refusing to accept return, only offering a few pounds refund and that it's too expensive to return. 14 emails and still refusing to budge... Total scam
Waited 3weeks for the item to arrive and was really poor quality, light weight and plasticky. Paid £18!!!! Been offered £2 compensation which is a joke. Stay clear of this company the product is extremely low quality but customer service is even worse. Dont waste your time an money on this
Scam, I ordered 4 large pocket sweaters and ones I received where not as described on the website they weren’t even the correct material. I have been emailing for 4 days now and company won’t let me return them, despite the guaranteed no questions asked return policy on their website. They have to give you a return address so stuck with them and now disputing through bank
Inferior quality mass produced goods purporting to be hand blown craftsman made glassware. The company overcharged me for the items and have failed to respond to any request for return or refund. Buyer beware - another cheap Chinese company pretending to be a U.K. seller.
Ordered sea glass mugs, order total £42. Which I paid with PayPal. They then took another £8 without my knowledge. Have heard nothing. Tried to cancel within an hour, as per their policy, for a full refund. No correspondence from them as of yet!
Ordered 4 sea glass mugs £42 with discount offered charged £1.44 postage insurance then checked my bank and they have charged £52.76 over £10 more emailed for cancellation as under 12 hours as per their terms (only been an hour) not received a reply yet contacted my bank but as pending need to make a claim! A pic wish I’d read the reviews
This company is miss selling products.I ordered a sea glass mug, it took nearly three weeks to arrive. The item looked like something out of Poundland, a completely different mug that they advertised. I payed just over £19 with postage. I emailed the next day requesting a refund, under their policy within 14 days.I took pictures as requested.Their customer service support are useless, asking can’t I give the mug to someone else! Offering £2 refund, then £4 refund, as it is pointless me returning it as their warehouse is in china! And it would cost ME too much money to return! Absolutely shameful.Stay clear of this company at all costs!
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