coolcrutches.com

4.6
4.6 Based on 263 reviews

Created with comfort and style in mind, Cool Crutches are solid, robust yet lightweight crutches. Each component has been carefully researched and sourced to create a high quality, durable crutch. With three adjustable points Cool Crutches are dedicate...

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Average Rating

4.6

/
5

263 Reviews

5 Star
87%
4 Star
2%
3 Star
3%
2 Star
3%
1 Star
5%

All Reviews

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Review Time

Paul Deal
When my orthopaedic consultant advised me to use a stick, I searched online to see what was availabl

When my orthopaedic consultant advised me to use a stick, I searched online to see what was available. I liked the range of colours and designs offered by Cool Crutches and decided a collapsible stick in stylish blue was the one for me. I liked the clever and bendy Stick Safe which allows me to stop the stick clattering to the ground by attaching it to a table or shelf. Mind you, it has to be wrapped tightly around the pole because one has slipped down and fallen off. Friends have admired the stick's style and clever design. I found the handle uncomfortable at first, but Cool Crutches quickly sorted me out by posting me a soft cover for the handle which fits very snugly.

5
Date of experience: Jan 28, 2026
Becki
Stylish and Functional Crutches

I bought a black crutch and a rainbow one, along with a clip to keep my crutch upright on chairs and winter ferrules for added stability. All these items are of high quality and have boosted my confidence and stability. I've received numerous compliments on how stylish and fun my crutches look. The service and quality from the company are always exceptional, showing a clear understanding of their clients' needs.

5
Date of experience: Dec 05, 2025
Sarah Woods
I've had nothing but great experiences with CoolCrutches and their customer service is second to non

I've had nothing but great experiences with CoolCrutches and their customer service is second to none. Such a friendly company to buy from and you just know you're supporting a small business instead of a massive corporation.
I bought a walking stick that is just a million miles from a basic NHS stick. I love that it suits my style but more that it gives me confidence in its stability, doesn't announce my arrival by clicking with every step, and doesn't give me blisters or cramp in my hands.
Since buying the stick, I've returned for new ferrules including their amazing High Performance ferrules, which are awesome for bad weather like snow and slippery mud. Just about to buy a new one for this coming winter weather.
I've also purchased a wonderful device to stop my stick crashing to the floor every time I let go of it, especially at shop counters and supermarket checkouts! And I'm eyeing up the little clip-on torch. Oh, and I want another stick to go with a different style of outfits...it's all on my wish list anyway! I hope Santa is listening!

5
Date of experience: Dec 04, 2025
Clark Brooks
Fantastic Products and Service

My experiences with the company have been nothing short of excellent, and their customer service is unparalleled. It’s a friendly business, and I appreciate supporting a small venture rather than a large corporation. I purchased a walking stick that is a far cry from the basic ones. It matches my style while providing stability without the annoying clicks or discomfort. After getting the stick, I returned for some new ferrules, including their fantastic High Performance ones for tricky weather. I'm also excited about a device to prevent my stick from falling when I let go, and I'm eyeing a clip-on torch as well. I hope to add another stick to my collection for various outfits!

5
Date of experience: Dec 04, 2025
AA34
Delighted with My Walking Aids

I couldn't be happier with my glittery gold stick and black crutches. They are incredibly comfortable, silent, and do not cause pain in my hands and arms, which was an issue with my previous sticks. The delivery was prompt, and the instructions for adjustments were clear. The stand I got to hang them on chairs is a total game changer. I also appreciate the option to pay in installments. A truly great company to work with!

5
Date of experience: Dec 03, 2025
iValeen_40
Innovative and Attractive Crutches

What a brilliant idea to create stylish crutches that serve as both an accessory and a walking aid. The variety of designs is impressive, and I selected a rainbow option that complements most of my outfits. As someone who relies on a single crutch, I am thrilled to find one that is comfortable, quiet, and visually appealing. Delivery was swift, and when I called for assistance with adjustments, the representative was extremely helpful and patient. I'm very appreciative.

5
Date of experience: Dec 02, 2025
Kasey Brooks
User-Friendly Website and Great Stick

The website is easy to navigate, and the sticks are fantastic. I'm very pleased with mine, which offers more comfort and stability than any I’ve used in the past.

5
Date of experience: Nov 28, 2025
Jayden R.
Outstanding Service and Product

The service was excellent, with super quick delivery. The walking stick is, without a doubt, the best I've ever used. The handle is incredibly comfortable, and the stick is sturdy and well-made. Highly recommended!

5
Date of experience: Nov 27, 2025
Lysette Smith
Thrilled with My New Crutches

I ordered a new pair of crutches to replace my boring grey ones. I wanted the Skulls & Roses design but opted for the Funky Purple crutches instead. They arrived promptly, well-packaged, and exceeded my expectations. I'm very happy with them and would definitely recommend the company.

5
Date of experience: Nov 25, 2025
Risa
Prompt Delivery and Excellent Support

Delivery was very quick, and the customer service was top-notch. I had a minor issue with one of the elbow cuffs needing replacement. I contacted a representative who arranged for the collection and dispatch of a new cuff within a day, which arrived the next day. It was refreshing to communicate with a friendly human being. I absolutely love my new sparkly crutches—they're stylish, quiet, and comfortable. The option for different cuff sizes and soft covers makes them even better. After two years of using hospital crutches, the pain in my hands and elbows is already easing. I finally feel closer to normal.

5
Date of experience: Nov 24, 2025

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Business Details

  • Created with comfort and style in mind, Cool Crutches are solid, robust yet lightweight crutches. Each component has been carefully researched and sourced to create a high quality, durable crutch.

    With three adjustable points Cool Crutches are dedicated to keeping you as pain free, soft, supple and supported as possible whilst you walk.

    Cool Crutches has a wide range of colours, patterns and prints. There are many styles to choose from as well as the option to Design Your Own.

    See more

  • email CustomerService@coolcrutches.com
  • call 01451870884
  • language https://coolcrutches.com

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