coolgeekaudio.com

4.5
4.5 Based on 17 reviews

CoolGeek is a lifestyle audio brand specializing in turntables and CD players that combine high-quality sound with stylish, fashion-forward design....

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Average Rating

4.5

/
5

17 Reviews

5 Star
72%
4 Star
22%
3 Star
0%
2 Star
0%
1 Star
6%

All Reviews

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Review Time

Mayra Ochoa
Bought this as a gift for someone. It came damaged..I contacted customer service right away. They

Bought this as a gift for someone. It came damaged..I contacted customer service right away. They really helped a lot. They're were very nice and professional. They sent a replacement within days. My guy set it up and he loves it ! He's very happy with it. Thank you! Totally recommend. Looks nice!

5
Date of experience: Mar 12, 2026
Sharon
cd player M1

Brilliant cd player from CoolGeek connects easily to my bose system and the sound quality is excellent,good VFM and service was excellent tracking and updates superb 10/10 guys

5
Date of experience: Mar 06, 2026
BigTaps60
Excellent product/excellent customer service

First CD player was delivered with damage to the packing and when checking the unit, the acrylic damaged as well as part of the mainframe. Contacted CoolGeek (CiCi) who was so helpful and proactive. A new unit was quickly despatched to me, which arrived in perfect condition. Excellent customer services. Oh, the actual CD player is soo cool! Connects perfect;y to my Ruark speakers and sounds awesome. Love it 😊

5
Date of experience: Feb 27, 2026
Mayra Ochoa
Bought this as a gift for someone

Bought this as a gift for someone. It came damaged..I contacted customer service right away. They really helped a lot. They're were very nice and professional. They sent a replacement within days. My guy set it up and he loves it ! He's very happy with it. Thank you! Totally recommend. Looks nice!

5
Date of experience: Feb 14, 2026
Vicki Raynor
Music fills my soul now...

When I received my portable Cd/radio player I quickly discovered it was not working properly. After contacting the customer service team, they suggested several troubleshooting ideas but nothing worked. I was offered a full refund but chose instead to have another player sent to me. My reason for wanting a cd player was very personal. My husband of 30 years passed away recently after an unexpected and brief terrible illness. He loved music and had an extensive cd collection. My first year without him I could not bear to listen to any music. Im in second year of grief and have a strong pull towards listening to his cds. Thanks to the great, kind customer service from Cool Geek my house is now filled with music. Words cannot describe how this feels to me. Thank you for helping me bring his music back to me.

5
Date of experience: Feb 02, 2026
Vicki Raynor
Music fills my soul now...

When I received my portable Cd/radio player I quickly discovered it was not working properly. After contacting the customer service team, they suggested several troubleshooting ideas but nothing worked. I was offered a full refund but chose instead to have another player sent to me. My reason for wanting a cd player was very personal. My husband of 30 years passed away recently after an unexpected and brief terrible illness. He loved music and had an extensive cd collection. My first year without him I could not bear to listen to any music. Im in second year of grief and have a strong pull towards listening to his cds. Thanks to the great, kind customer service from Cool Geek my house is now filled with music. Words cannot describe how this feels to me. Thank you for helping me bring his music back to me.

5
Date of experience: Feb 02, 2026
Emil
Update (Shipping time is OK)

Please ignore the things below.I did recieve the player today. It was the no/wrong update from the shipping company.However, well packed and easy to get started with. Music is playing :)The only thing is the flimsy battery charger. However, not to be frequently used I suppose. The item (cd player) is shipped. It was ordered the 24'th of january and now in India according to the shipping info.So far the stated delivery time (5-12 businessdays) does not seem to become true.

4
Date of experience: Jan 24, 2026
Emil
Update (Shipping time is OK)

Please ignore the things below.I did recieve the player today. It was the no/wrong update from the shipping company.However, well packed and easy to get started with. Music is playing :)The only thing is the flimsy battery charger. However, not to be frequently used I suppose. The item (cd player) is shipped. It was ordered the 24'th of january and now in India according to the shipping info.So far the stated delivery time (5-12 businessdays) does not seem to become true.

4
Date of experience: Jan 24, 2026
Vesperio Archaon
The product is beautiful and sounds…

The product is beautiful and sounds great!We had little problems but CoolGeek staff solved them wonderfully.

4
Date of experience: Jan 20, 2026
Vesperio Archaon
The product is beautiful and sounds…

The product is beautiful and sounds great!We had little problems but CoolGeek staff solved them wonderfully.

4
Date of experience: Jan 20, 2026

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