Review Time
TL;DR: Not worth it. Liked their mug at first, but the paint starts coming off even when hand-washed.
- Pro: Pretty at first, insulated pretty well
- Con: The surface paint starts bubbling up (not scratched) and starts peeling
- They delete negative reviews (inflated positive rating)
I bought their Pure Taste Mug with ceramic coating for my husband, who wanted an insulated mug. He liked it at first; it kept his coffee warm. I even bought another one for myself, so we had 2. Then the paint started bubbling on the handle a few months in. Then it started peeling. The product was supposed to be dishwasher-safe, but we always hand-washed it. Didn't even use it everyday or more than once a day; never took it out of the house. It just went from the kitchen to the adjacent WFH office. It was gently handled--I'd even say babied. That didn't stop the peeling.
For the first mug the company provided a replacement under their 1-year warranty. I recently contacted them about basically the same issue, and now they say it's not covered under the warranty because the damage was "normal wear and tear."
I've never had this happen to any of the mugs or bottles I own, even after 5-10 years of use. When the paint starts bubbling (it wasn't even exposed to hot water since it wasn't put in a dishwasher and this is on the outside), that has to do with poor manufacturing, not "normal wear and tear." But the company is no longer standing behind their product.
Now all of our mugs have peeled paint. This is not unique to us, because I found another review saying it started peeling within a month. I tried posting a review, but that didn't appear on the site.
I started writing this review with 2 stars considering the previous experience of getting a replacement, but deleting negative reviews is a huge pet peeve for me, so I'd now have to say 1 star. Not an honest company.
Initially I liked the mug (with the handle). I used it every day for either coffee or tea.
The first issue I noticed was that the clear sealant as well as the lid started getting a stain that I just couldn’t clean. Kind of gross. Then the outside finish started to peel. I didn’t want to consume this material, so I finally just threw the cup away. I considered a new one, but since these issues haven’t been resolved based on many reviews, I decided to forget this product.
Initially I liked the mug (with the handle). I used it every day for either coffee or tea. The first issue I noticed was that the clear sealant as well as the lid started getting a stain that I just couldn’t clean. Kind of gross. Then the outside finish started to peel. I didn’t want to consume this material, so I finally just threw the cup away. I considered a new one, but since these issues haven’t been resolved based on many reviews, I decided to forget this product.
Avoid Corkcicle Cups at all costs as they use sketchy plastic for their lids. They plastic is porous and absorbs detergent flavors and is apparently an ideal surface for growing mold. I have two cups that only ever had water in them and they are both ruined by mold-infused lids that will not come clean after multiple attempts.
I ordered a mug and a sports canteen. I never received them and when I contacted customer service, I was told because I didn’t buy their shipping insurance and there was nothing they could do. I paid $89.00 for these products. So they’re willing to lose their customers and receive bad reviews instead of making this right. Shame on them. I will NEVER purchase another Corkcicle product ever again!
They don’t protect your security. I ordered a tumbler and in the emailed receipt was a scam ad with all the information of my order with an added “claim your $25 rebate”- I thought it was legit because the scam had all my personal information and order amount so I clicked on it and was charged $25 and signed up for shipments free “membership “- had to cancel my credit card and replace it. What a mess. I don’t trust Corkcicle. They lost me as a customer.
I purchased an attractive 20oz canteen which I’ve used daily for nearly 22 months. I hand wash it and dry it as suggested. Then just recently the plastic lid cracked off at the hinge. I asked for a replacement but was told it was out of warranty. Lid replacement with shipping is $25! I already spent $40 buying the canteen. I thought it was expensive but hoped it was a solid product that would last for years. Sad to learn otherwise. They claim their products are designed for sustainability but something that ends in a landfill after less than 2 years is not ecologically sound. So disappointed.
Abysmal. I regret that Trustpilot made me give a minimum of one star. I spent around $100 for two cups as gifts, and was embarrassed to give them. They were supposed to be Harry Potter themed, but the printing on the outside was such poor quality that you couldn’t even tell what it was. NEVER will I purchase anything from them again.
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