Review Time
I ordered from a major retailor and noticed my item was sent to a 3rd party for fulfilment, Corso Bathroom and wanted to write a positive review as the major company didn't do so great. However Corso Bathroom was brilliant, they delivered the item fast and was exactly what I ordered.
I'm not saying what happened to me will happen to anyone reading this but I wouldn't trust this company with my hard earned money expecting a good service, actually I've not had any service at all. I ordered an item from them, money from my account was prompt, email claiming my order is on its way, was prompt. Anything arriving to me is not prompt, nothing has arrived and after various emails exchanged with them claiming " I order my order" whatever that means, I've given up. My experience with this company is they have a very unhelpful customer service team and in my mind a bunch of scammers who take your money and deliver nothing. Think I'm in the wrong business lol.
I called at just after 8am and Joe answered, he was so informative, helpful and knowledgeable so this is a well deserved 5* review for excellent customer service, and my order arrived following day! We will definitely order again from this brilliant company. Thank you
We were looking at purchasing new taps for our new bathrooms and stumbled across Joe from Corso bathrooms on marketplace. He was so helpful and managed to source the taps we wanted with 2 options he offered us new but cheaper than any other website and he offered us ones with minor imperfections for a fraction of the cost. We chose the ones with the imperfections and they were amazing! We could see anything wrong with them. We again reached out to Joe a few weeks later for a new shower he was amazing he found us the one we wanted and saved £30 off the brands website. I highly recommend using Corso bathrooms and I will definitely be using them again. Thank you guys 😊
Definitely highly recommend Corsobathrooms. I messaged them regarding ordering a full bathroom suite. Jolyon the gentleman I spoke to was very knowledgeable and helpful in helping us decide which one was best for our needs. We ordered our suite on a Monday and it was all delivered by Thursday in readiness for fitting on Friday as agreed with Jolyon. When our bathroom fitter, fitted the new shower basin, screen, taps and cladding he said the quality on products are second to none.
I ordered a bath/shower mixer tap from B&Q, it was suppose to be fulfilled by Corso bathrooms.After nearly 6 weeks; the part never arrived and Corso tried to say the item arrived via Evri, this is in contradiction to the fact B&Q tracking said the item was suppose to arrive with DPD, and the tracking on DPD said the item was waiting to be handed over to them (meaning Corso never shipped it). After a week of trying to speak with them via the B&Q website messaging service, they finally gave me an evri tracking, but the tracking was for some black radiator vales and not my bath/shower mixer tap. I had to take multiple photos of the box (the same box shown on the evri proof of delivery) next to a coke can; along with the dimensions of the tap, to prove the item never arrived.After 6 to 7 weeks, I finally got a refund.Not an easy process when dealing with them.
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