Review Time
I ordered the beautiful watch without any issues, however the postage let us down, Lynn was amazing! customer service is really good.the watch is in good condition and the packaging was only good but amazingly presented
Thank you so much!
I ordered a stunning watch without any problems, but the shipping was a letdown. However, the customer service was fantastic, with a representative named Lynn being particularly helpful! The watch arrived in great condition, and while the packaging was decent, it was presented beautifully. Thank you very much!
I ordered a watch online and it was sent via a postal service that only tracked on delivery. Unfortunately, it got lost in transit, and when I reached out, the staff laughed it off, saying, "you know how postal services are," and claimed it was out of their control. The staff were rude and lacked understanding. I cannot trust them and will not return.
I reached out to the customer service team regarding a wrist fitment for a watch I was interested in and received a response within an hour. I purchased the watch at a great price, and it was well-packaged, dispatched the same day, and delivered by 9 AM the next morning.
I visited this shop to find a special piece of jewelry for a significant birthday. The staff member inquired about my preferences and existing pieces, then presented various options. She was courteous and patient throughout the process. I chose an emerald and diamond bracelet that complemented my other jewelry. It was not only beautiful but also reasonably priced. The staff were incredibly helpful, making the trip from a nearby city well worth it.
While the staff seem friendly, I bought a watch for my mother that arrived in used condition, with marks suggesting it had been cleaned and the sticker on the back had been reapplied. My mother wanted to return it for a different watch. They initially promised to refund the postage costs but later reneged on that, claiming the item wasn’t broken. This experience has left a sour taste, and I won't be returning.
Our family has consistently chosen this establishment for all our celebrations over the past 20 years. They provide excellent advice, guidance, and a fantastic selection at affordable prices. The staff go the extra mile to help us find something unique that suits our individual tastes. We always leave happy with our purchases, from larger items to small trinkets. We will definitely return soon.
If you're seeking outstanding service, beautiful surroundings, and a wide selection of gifts, this is the place to visit. For those, like me, looking for a diamond for a special occasion, the "4Cs": Cut, Colour, Clarity, and Carat are thoroughly explained. The staff were thoughtful while asking about my budget, and I was pleasantly surprised by what I could afford. I left with a huge smile and will always recommend this shop.
I have purchased several pieces, including my engagement ring and diamond earrings, and I wouldn't shop anywhere else. The staff are knowledgeable, friendly, and never pushy—just how I prefer it. They took the time to explain diamond grades and helped me find exactly what I wanted within my budget. The value is exceptional, saving me over 30% compared to other stores, with even better quality. I highly recommend them for quality jewelry and fair pricing.
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Precious Jewellery and Watches up to 50% Off
Macintyres Wholesale Jewellers, located on Frederick Street in Edinburgh, offers up to 50% off high street prices on high-quality diamonds, jewellery, watches and gifts to its members.
We have Scotland’s largest jewellery showroom with thousands of dazzling items, from simple silver earrings to the most gorgeous engagement rings. Best of all, membership is FREE.
Macintyres is different from other online and high street jewellers. We cut costs, not quality. We bypass the middlemen and make our own range of jewellery from gemstones obtained by our buyers from source; and we strike the best deals with other brands to bring you superb value for money every time.See more
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