Review Time
I'm thrilled at choosing the Cosmetic skin care clinic and even more thrilled with Rachael, she is truly exceptional. From the very first appointment, she has been incredibly professional, knowledgeable and reassuring. Her expertise in this field is obvious and she takes the time to explain everything clearly while making you feel completely at ease. I wouldn't trust my skin with anyone else; Rachael is beyond brilliant and areal credit to the clinic.
I'm thrilled at choosing the Cosmetic skin care clinic and even more thrilled with Rachael, she is truly exceptional. From the very first appointment, she has been incredibly professional, knowledgeable and reassuring. Her expertise in this field is obvious and she takes the time to explain everything clearly while making you feel completely at ease. I wouldn't trust my skin with anyone else; Rachael is beyond brilliant and areal credit to the clinic.
My experience with Tara has been fantastic. She’s so knowledgeable, kind and understanding. She has transformed how I feel about myself and boosted my confidence. She never pushes for a procedure if she doesn’t think it will make a genuine difference. I trust her so much and I feel really grateful to have met her. Would absolutely recommend her. She is brilliant.
I’ve been a loyal patient of The Cosmetic Skin Clinic for a long time and have referred many friends. My recent experience, however, has completely destroyed my trust in this practice — not only in the front office, but also in the senior doctors.After a service issue, I was offered a complimentary treatment as a goodwill gesture. Dr. Christou told me directly that there was no required timeframe to redeem it (despite the front office staff initially saying there was) and that I should only do the treatment when it was clinically appropriate. I relied on that guidance.When I later tried to book it, the clinic refused to honour the offer. What followed were weeks of back-and-forth emails with Jo and the front office team. The communication was repeatedly dismissive, avoided addressing the actual issue, and relied on shifting administrative explanations rather than taking responsibility for the contradictory guidance I had been given.Most disappointingly, neither Dr. Christou nor Dr. Matthew stepped in to correct the situation or to acknowledge the role that clinical advice played in this. Their lack of accountability reflects poorly on the clinic’s leadership.For a place that markets itself as trustworthy and patient-focused, this experience showed the opposite. I can no longer recommend them. And I'm sharing this to hopefully help others avoid a similar experience.+++UPDATE:Your public response publicly disclosed personal medical information about me — identifying a treatment I received that I did not mention in my review and did not consent to share. Medical treatment information is special category data under UK GDPR, and disclosing it without consent is not permitted under data-protection law.Also, your public reply still avoids the central issue: Dr. Christou told me verbally that there was no timeframe to redeem the treatment, and that is the guidance I followed. Your reply also doesn’t reflect the weeks of back-and-forth with Jo and the front office, during which explanations shifted and the core issue was repeatedly avoided.For clarity: the clinic is still not acknowledging the conflicting clinical guidance I received, and it has disclosed personal medical information without my consent, which may constitute a GDPR breach.
I had Ultherapy with Dr Anju Mehta and its been brilliant. Dr Mehta explained everything really clearly and was great at pinpointing the best treatment for me. The treatment itself was pain free after the numbing cream had been applied and 3mths on the results have been amazing!
I had a non surgical rhinoplasty with the lovely Tara yesterday, and to say I’m thrilled with the results is an understatement! It was painless, quick and remarkable. After a lifetime of being unhappy with my nose bump, this is amazing! Thanks so very much Tara x
I’ve been doing my monthly hydrafacial and lasering sessions with Rumyana Atanasova. She is professional, caring, friendly, and explains each step clearly throughout the process. Rumyana is able to identify problem areas for my skin and provide solutions. Thanks to the treatment and her guidance my skin has been looking more hydrated, clearer and has fewer blemishes. I look forward to each session and hope to continue in the future.
I recently had full face rejuvenation with dermal fillers by Tara Jackson RN and I’m absolutely thrilled with the results. Her years of experience and incredible skill truly show—my face looks naturally refreshed and balanced, without looking overdone. She knew exactly what was needed to achieve the best outcome, and the whole process was seamless. I couldn’t recommend her more highly !
Dr Anju Mehta is amazing. I have been suffering with lines around my mouth for a long time. Having tried many different treatments Dr Anju took time to assess me and offered a unique treatment. We carried it out last Friday and although its only 4 days since the procedure I can already see a big difference. The lines are softer and as the next few weeks go by the result will only get better. I highly recommend Dr Anju Mehta and I will be having more treatments with her in the future.
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